Senior EU Solutions Architect — Payments Platform

VGS; United Kingdom; A distancia; GBP 70.000 - 95.000; Jornada completa

Descripción de la vacante

VGS is seeking a Solutions Support Engineer for Europe to serve as the technical front door for EU prospects and customers. You will scope use cases, map payment flows, and design solutions with EU Sales, then support ongoing technical questions post-onboarding.

In this growth role, you will balance solutioning with technical support, working closely with EU teams and coordinating with US counterparts to standardize patterns and reference architectures across the region.

Responsabilidades

• Lead EU-based solution design discussions with EU prospects and customers, Sales, and Account Management to clarify goals and requirements.
• Map complex payment flows across merchants, PSPs, processors, and networks to design scalable solutions.
• Create architecture diagrams, proposals, demos, and proofs of concept for EU opportunities and RFIs.
• Coordinate with EU Sales, Implementation, and Support to ensure designs align with VGS standards and go-live readiness.
• Assist in escalations and post-implementation support to maintain design fidelity and customer satisfaction.
• Document investigations and publish internal runbooks or customer-facing training to improve enablement.

Descripción del empleo

VGS is seeking a Solutions Support Engineer for Europe to serve as the technical front door for EU prospects and customers. You will scope use cases, map payment flows, and design solutions with EU Sales, then support ongoing technical questions post-onboarding.

In this growth role, you will balance solutioning with technical support, working closely with EU teams and coordinating with US counterparts to standardize patterns and reference architectures across the region.