Remote EU Payments Solutions Architect

Vgs; Moffat; Hybrid; GBP 63,000 - 93,000; Full time

Benefits offered by this job

Remote and hybrid opportunities

Flexible working hours

Weekly office lunches

Employee discount platform

Job summary

VGS in Europe is hiring a Solutions Support Engineer to be the technical front door for EU prospects and customers. You will scope use cases, map payment flows, and design solutions with EU Sales, then support go-live and ongoing technical issues.

This growth role rewards a senior or lead level professional with experience in payments infrastructure, PCI DSS, and strong communication skills. You’ll collaborate with EU and US teams to ensure consistent delivery.

Qualifications

• 5+ years in technical support, integration, or solutions engineering roles with some senior experience.
• Experience in customer-facing technical roles, with ability to explain complex concepts clearly.
• Background at a merchant, PSP, processor, or payment infrastructure company is a plus.

Responsibilities

• Lead EU discovery and design discussions with customers and Sales to scope payments use cases.
• Map payment flows and architect end-to-end solutions using VGS capabilities.
• Create architecture diagrams, proposals, and proofs of concept for EU prospects.
• Provide overflow technical support during EU business hours and escalate as needed.
• Coordinate with US Solutions team to ensure EU work uses standard patterns.
• Deliver customer training and write internal runbooks for novel scenarios.

Skills

Technical support

Integration/Implementation

Solutions engineering

Technical leadership

Solutions architecture

Customer-facing

Education

BA/BS degree

Tools

Python

JavaScript

Java

Ruby

Job description

VGS in Europe is hiring a Solutions Support Engineer to be the technical front door for EU prospects and customers. You will scope use cases, map payment flows, and design solutions with EU Sales, then support go-live and ongoing technical issues.

This growth role rewards a senior or lead level professional with experience in payments infrastructure, PCI DSS, and strong communication skills. You’ll collaborate with EU and US teams to ensure consistent delivery.