Senior ETRM Operations Lead — Endur Specialist

Publicis Groupe UK; Greater London; On-site; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Comprehensive insurance

Medical benefits

Career growth

Job summary

Publicis Sapient is hiring an Endur Operations Lead to manage and optimise Openlink Endur environments within energy trading organisations. You will act as a trusted advisor to business and technology stakeholders, driving operational improvements and value from ETRM investments.

You will lead an Endur support team across production incidents, daily operations, and client engagement, while collaborating with Front, Middle and Back office teams to deliver measurable performance enhancements.

Qualifications

• 10+ years hands-on experience with Openlink Endur in Energy Trading environments.
• Strong understanding of Endur workflows and production environments.
• Experience in deal modelling, C-motion, reference data, risk valuation, invoicing, settlements, and reporting within Endur.
• Experience supporting, enhancing or optimising Endur platforms within complex trading organisations
• Strong understanding of end-to-end business processes across Front, Middle, and Backoffice with multiple asset classes
• Deep understanding of derivatives and physical deal lifecycle in trading operations
• Experience as a client-facing consultant with delivery capability

Responsibilities

• Lead and manage the Endur application support team, including mentoring, task allocation and performance management.
• Ensure timely resolution of production incidents, service requests and system problems.
• Collaborate with Front, Middle and Back office teams to provide daily Endur support.
• Coordinate with the global support team to manage client expectations.
• Provide reporting and analytics on system performance and incident trends.
• Provide deep operational expertise across Openlink Endur environments.
• Help clients optimise day-to-day ETRM operations across trading platforms.
• Engage with stakeholders to identify operational bottlenecks and improvements within Endur environments.
• Serve as a trusted advisor on Endur processes and best practices.
• Support clients in understanding how trading workflows interact with Endur in production.
• Facilitate workshops and stakeholder discussions to map current-state operating models.
• Build relationships with client stakeholders through Endur expertise and hands-on delivery.
• Contribute to delivery as a practitioner to improve operational effectiveness and maximise value from ETRM investments.
• Support modernisation initiatives by evolving Endur operating models and platform capabilities.
• Contribute to transformation programmes enabling data-driven trading operations.

Skills

Endur expertise

Energy Trading

Client-facing

Stakeholder management

Workshop facilitation

Operational excellence

Problem solving

Tools

Openlink Endur

Endur V16+

Data integration tools

Job description

Publicis Sapient is hiring an Endur Operations Lead to manage and optimise Openlink Endur environments within energy trading organisations. You will act as a trusted advisor to business and technology stakeholders, driving operational improvements and value from ETRM investments.

You will lead an Endur support team across production incidents, daily operations, and client engagement, while collaborating with Front, Middle and Back office teams to deliver measurable performance enhancements.