Senior Enterprise Account Leader – Merchant Growth

PayPal; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

PayPal is seeking a Sr. Manager, LE Account Management to drive merchant success across a portfolio of partners in our London/Greater London region.

You will lead a team of Account Managers, own account strategy, onboarding, product adoption, and ongoing support while aligning merchant needs with PayPal's strategic goals. You will oversee complex projects, negotiate terms, influence cross-functional teams, and monitor performance metrics to deliver revenue and margin targets.

Qualifications

• 8+ years relevant experience and a Bachelor's degree OR equivalent experience.

Responsibilities

• Lead and manage complex projects with diverse scope.
• Resolve complex issues using expert knowledge.
• Drive global process improvements and efficiencies.
• Collaborate with teams to implement best practices.
• Monitor and enhance business performance metrics.
• Lead, mentor and grow a high-performing team of Account Managers to deliver revenue and margin goals each quarter.
• Negotiate and manage complex commercial terms, contracts, and agreements.
• Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.

Education

Bachelor's degree or equivalent experience

Job description

PayPal is seeking a Sr. Manager, LE Account Management to drive merchant success across a portfolio of partners in our London/Greater London region.

You will lead a team of Account Managers, own account strategy, onboarding, product adoption, and ongoing support while aligning merchant needs with PayPal's strategic goals. You will oversee complex projects, negotiate terms, influence cross-functional teams, and monitor performance metrics to deliver revenue and margin targets.