Senior Enterprise Account Manager Growth & Strategy

Checkout; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Checkout.com is seeking a Senior Specialist, Account Management to nurture and grow our enterprise UK accounts. You will be the trusted advisor, presenting our payments platform and delivering strategic guidance to senior stakeholders, across sales, legal, and integration teams.

You will build development plans, drive revenue, and communicate with confidence to achieve mutual value for merchants and Checkout. This role offers a hybrid work model and a fast-paced fintech environment.

Qualifications

• 3+ years' commercial experience in a B2B Account Management or Relationship Management role in the FinTech and/or Payments industry.
• Proven track record of driving and exceeding revenue targets and managing strategic account portfolios.
• Experience in negotiating and pricing strategy deals specific to the UK market.
• Customer driven and able to establish a robust relationship with assigned customer base.
• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently.

Responsibilities

• Grow a portfolio of existing enterprise merchants by identifying expansion opportunities, cross/upselling Checkout's value add services, performance improvements, and other levers to increase our share of wallet.
• Crafting and executing on merchant specific account development plans, outlining clear opportunities for growth and paths to success.
• Building high touch, consultative, and nurturing relationships with our merchants through regular and open communications, both face-to-face and virtual.
• Delivering expertise, education, and guidance to merchants. Act as their payment consultant as they craft and complete a comprehensive, global payments strategy.
• Negotiate win-win pricing structures by growing a thorough overview of a merchant's revenue drivers to deliver the best, sustainable outcomes for both merchant and Checkout.
• Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce, Clari, and other CRM tools.
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage this against our merchants' growing needs.
• Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience and bring the voice of the customer to our internal stakeholders.
• Data-based decision making - not afraid of diving into numbers to ensure merchants have confidence in our ability to provide meaningful and metric-driven insights.
• Drive a culture of cross-team learning through active knowledge sharing whilst contributing to improving ways of working, impacting not just 'what' we do but 'how' we do it.

Skills

B2B account management

Revenue targets

Payments knowledge

Customer relationship management

Negotiation

Tools

Salesforce

Clari

Job description

Checkout.com is seeking a Senior Specialist, Account Management to nurture and grow our enterprise UK accounts. You will be the trusted advisor, presenting our payments platform and delivering strategic guidance to senior stakeholders, across sales, legal, and integration teams.

You will build development plans, drive revenue, and communicate with confidence to achieve mutual value for merchants and Checkout. This role offers a hybrid work model and a fast-paced fintech environment.