Store Manager

Domino; Stourbridge; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

28 days’ holiday

Staff discount

Staff meals

Pension scheme

Training and development

Team-based environment

Job summary

Domino's is seeking a Store Manager to lead a busy store, drive sales, and ensure exceptional customer service.

You will develop and motivate a team, supervise daily operations, maintain quality and safety standards, and work closely with local marketing initiatives to grow the business.

Qualifications

• Experience in management, preferably in food/retail/QSR environments.
• Proven leadership and team development abilities.
• Strong communication and organisational skills.

Responsibilities

• Manage all aspects of store operations to ensure efficiency and effectiveness.
• Lead, motivate, and develop a high-performing team to achieve sales and service targets.
• Implement sales strategies and manage expenses to drive profitability.
• Oversee inventory management, stock control and loss prevention.
• Ensure compliance with company policies, food safety and health & safety regulations.
• Conduct regular performance evaluations and provide constructive feedback.
• Organise and deliver regular training sessions for team members.
• Maintain a clean, safe and welcoming environment for both employees and customers.
• Support local marketing and community engagement activities.

Skills

Leadership

People development

Communication

Organisational skills

Sales targets

Job description

About Us:

You know who we are, you've probably tried our delicious pizzas and now you're thinking about joining our team – fantastic!

At Domino's we're passionate about delivering hot, fresh pizzas and giving outstanding service to our customers, whether it's a busy Friday night or a midweek treat. Through our vast network of stores, our franchise partners employ over 35,000 people who work in a variety of different roles. We're committed to innovation, community engagement, and creating rewarding careers – and we'd love to have you join us.

The Role:

As a Store Manager, you'll lead your Domino's store to success - overseeing daily operations, driving sales, and ensuring every customer receives an exceptional experience. You'll inspire, develop, and motivate your team, while maintaining high standards of quality, safety, and compliance.

Key Responsibilities:

• Manage all aspects of store operations to ensure efficiency and effectiveness
• Lead, motivate, and develop a high-performing team to achieve sales and service targets
• Implement sales strategies and manage expenses to drive profitability
• Oversee inventory management, stock control and loss prevention
• Ensure compliance with company policies, food safety and health & safety regulations
• Conduct regular performance evaluations and provide constructive feedback
• Organise and deliver regular training sessions for team members
• Maintain a clean, safe and welcoming environment for both employees and customers
• Support local marketing and community engagement activities

About You:

• Proven experience in management, ideally in food, retail, or QSR (Quick Service Restaurant) environments
• Strong leadership and team development skills
• Excellent communication and organisational abilities
• Results-driven, with a focus on delivering outstanding customer service
• Able to work flexibly, including evenings and weekends
• Right to work in the UK/Ireland

Benefits:

• Competitive salary + performance-related bonus
• 28 days paid holiday per year
• Flexible working hours
• Staff discount on our delicious food (we know you were looking for this!)
• Staff meals (conditions apply)
• Company pension scheme (where eligible)
• Family Leave policies in place
• Paid training and development opportunities to support further career progression
• Supportive, inclusive, and fun team environment
• Employee recognition opportunities

Role Requirements:

This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk-in fridges), and occasionally outdoors (e.g. refuse disposal, deliveries).

Equal Opportunities:

We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments to the recruitment process, please let us know.

Please note: Domino's stores are operated by independent franchisees, therefore terms and conditions of employment across stores may vary and will be clarified during the selection process.