Senior Education Support Lead — Flexible Working

University of Birmingham; Birmingham; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

40 days paid holiday

Volunteering day

Pension scheme

Job summary

The University of Birmingham invites applications for a Senior Administrator within the Education Support Team based in the Doctoral School. You will deliver essential administrative services to students and staff, contributing to teaching and learning, timetabling, and data reporting.

Join a diverse team, work across departments, and support quality assurance while maintaining high standards of customer service and data accuracy.

Qualifications

• Substantial professional experience in a variety of similar roles.
• GCSEs in English and Mathematics, and a Level 3 qualification or A-levels.
• Ability to deliver high-quality administrative support in a busy environment.

Responsibilities

• Provide expert administration support for teaching and learning activities.
• Lead and coordinate routine processes such as induction, attendance, timetabling and progression.
• Prepare management reports and analyse data from multiple sources.
• Support equality, diversity and inclusion initiatives and maintain confidential data.

Skills

Customer service

Data systems

Communication

Organisation

Education

GCSE English

GCSE Mathematics

A-levels or Level 3 qualification

Tools

Student databases

Record systems

Job description

The University of Birmingham invites applications for a Senior Administrator within the Education Support Team based in the Doctoral School. You will deliver essential administrative services to students and staff, contributing to teaching and learning, timetabling, and data reporting.

Join a diverse team, work across departments, and support quality assurance while maintaining high standards of customer service and data accuracy.