Administrative Assistant

QA Higher Education; England; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

27 days holiday

Professional development opportunities

Season ticket loans

Discounted gym membership

Cycle-to-work schemes

Job summary

A prominent education institution is seeking a Faculty Administrator for a maternity cover role based in London or Birmingham. This position involves providing administrative support for Business and Computing programmes, acting as the Virtual Learning Environment Champion, and coordinating academic processes. The ideal candidate will have strong administration experience, proficiency in Microsoft Office, and exceptional organisational skills. This role offers a hybrid working style with professional development opportunities and 27 days holiday.

Qualifications

• Strong administration experience, ideally within the education sector.
• Proficiency in Microsoft Office and strong Excel skills.
• Exceptional organisational and problem-solving abilities.

Responsibilities

• Provide efficient administrative support for Business and Computing programmes.
• Act as the Virtual Learning Environment (VLE) Champion.
• Coordinate key academic processes including mark input and Examination Board preparation.

Skills

Administration experience

Proficiency in Microsoft Office

Organisational abilities

Problem-solving abilities

Detail-oriented approach

Tools

Microsoft Office

Job description

Faculty Administrator (Maternity Cover)

Location: London or Birmingham

Working Style: Hybrid (1 day per week on campus)

Contract: 12-month fixed-term maternity cover

Are you highly organised with a passion for supporting education? At QA Higher Education, we’re dedicated to delivering an exceptional student experience—and that starts with our people.

What You’ll Be Doing

• Provide efficient administrative support for Business and Computing programmes.
• Act as the Virtual Learning Environment (VLE) Champion, supporting and training academic teams.
• Coordinate key academic processes including mark input, moderation packs, and Examination Board preparation.
• Manage resit and retake processes and maintain accurate records.
• Support academic misconduct processes and student queries.
• Collaborate with academic teams and university partners to ensure seamless operations.

What You’ll Bring

• Strong administration experience—ideally within the education sector, or excellent transferable skills.
• Proficiency in Microsoft Office and strong Excel skills.
• Exceptional organisational and problem-solving abilities.
• Ability to manage complex workloads and meet deadlines.
• A proactive, detail-oriented approach and willingness to learn.

Why Join QA Higher Education?

• Be part of a collaborative and forward-thinking team.
• Enjoy professional development opportunities and 3 annual training days.
• Benefit from 27 days holiday.
• Access perks like season ticket loans, discounted gym membership, and cycle-to-work schemes.
• Work in a diverse and inclusive environment where your voice matters.

About QA Higher Education

QAHE partners with leading UK universities to deliver a wide range of programmes—from foundation to postgraduate level—across subjects like Business, Computing, Cyber Security, and more. We’re committed to widening access to higher education and creating a safe, inclusive learning environment for all.

Ready to make an impact?

Apply now and help us deliver outstanding academic support.

Basic DBS check required.