Senior Ecommerce Merchandiser: Drive Online Conversion

Ivc; Bristol; On-site; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Healthcare Cash Plan

Cycle to Work scheme

Green Cars salary sacrifice scheme

Voluntary benefits: choose from a wide

Discounted staff pet care

Access to discounts/cashback with many

Job summary

IVC Evidensia's Pet Drugs Online is seeking a Senior eCommerce Merchandiser to drive online sales performance, optimise on-site merchandising, and enhance customer experience across the ecommerce site. You’ll collaborate with Marketing, Commercial, SEO, Content, and Supplier teams in a fast-paced digital environment.

The role focuses on data-driven opportunities to improve conversion, visibility, and revenue, with hands-on ownership of merchandising activities and regular performance reporting.

Qualifications

• Proven experience in an eCommerce merchandising, online trading, or digital retail role.
• Strong understanding of ecommerce KPIs including conversion, revenue, average order value, and customer engagement.
• Highly analytical, with experience using data and insights to improve online performance.
• Confident using web analytics tools such as Google Analytics, ContentSquare, heatmapping tools, or similar platforms.
• Experience managing product data and working with ecommerce platforms, PIM systems, or CMS tools.

Responsibilities

• Own the day-to-day onsite merchandising of the website, ensuring products, categories, and promotions are accurately presented and optimised.
• Execute product listing, categorisation, navigation, and search merchandising activities to improve discoverability and conversion.
• Monitor site performance and identify opportunities to improve product visibility, customer journeys, and commercial outcomes.
• Use web analytics, search data, and customer behaviour insights to optimise merchandising performance.
• Maintain product data quality and ensure product information, attributes, imagery, and content are accurate and up to date.
• Support the planning and implementation of promotional campaigns, seasonal activity, and trading events.
• Conduct regular audits of product listings, categories, and site content to maintain a high-quality customer experience.
• Work closely with SEO, PPC, Content, Commercial, and Supplier teams to improve product performance and visibility.
• Support the optimisation of onsite search, filtering, and product recommendation functionality.
• Build and maintain strong working relationships with suppliers to secure quality product information and assets.
• Produce regular performance reporting and make data-driven recommendations for improvement.
• Contribute to the continuous improvement of merchandising processes and ways of working.

Skills

eCommerce merchandising

Online trading

Digital retail

Analytical mindset

Data analytics

Google Analytics

Tools

PIM systems

CMS tools

Adobe Commerce

ERP systems

Pimberly

Job description

IVC Evidensia's Pet Drugs Online is seeking a Senior eCommerce Merchandiser to drive online sales performance, optimise on-site merchandising, and enhance customer experience across the ecommerce site. You’ll collaborate with Marketing, Commercial, SEO, Content, and Supplier teams in a fast-paced digital environment.

The role focuses on data-driven opportunities to improve conversion, visibility, and revenue, with hands-on ownership of merchandising activities and regular performance reporting.