Senior Ecommerce Executive

Reed Specialist Recruitment; Chester; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Career development

Job summary

Reed Specialist Recruitment is seeking a Senior Ecommerce Executive in Chester to support and optimise our busy online channel. The role focuses on product listings, promotions, content updates and data-driven decisions to enhance online performance and customer engagement.

Hybrid working. The salary is around £40,000 per year, reflecting experience in ecommerce, digital retail or consumer sectors, and a strong emphasis on cross-functional collaboration across buying, marketing and IT teams.

Qualifications

• Experience in ecommerce/digital roles, preferably retail or consumer sector.
• Proven people management experience.
• Strong analytical and commercial skills.
• Ability to work across multiple departments.
• Organised, proactive and thrives in fast-paced environments.

Responsibilities

• Assist in managing product lifecycle and inventory coordination.
• Coordinate and execute online campaigns using trends and competitor analysis.
• Update website content, banners and product descriptions.
• Analyse sales data and customer behaviour to identify trends.
• Collaborate on cross-functional projects to drive online growth.
• Track sales performance by category and inform stock decisions.
• Coordinate with Buying on product selection, availability and pricing.
• Work with Marketing to optimise channel traffic across emails, social, affiliates.
• Coordinate with IT to resolve website functionality issues.

Skills

Ecommerce experience

People management

Analytical skills

Cross-functional collaboration

Organised and proactive

Job description

New Opportunity - Senior Ecommerce Executive

Chester - Salary 40k - Hybrid Working

Are you an experienced eCommerce professional with strong people management skills? We're looking for an ambitious Senior Ecommerce Executive to support the daily operations of a busy eCommerce department, helping to drive online performance, customer engagement and commercial success.

This role focuses on managing product listings, executing promotional activities and maintaining the online storefront. You will play a pivotal role in implementing the online strategy and ensuring smooth operational flow across the consumer business.

Responsibilities:

Product Management

Assist in managing the product lifecycle, including updating product listings and working with product ranging and supply chain teams to help manage product inventory.

Campaign Execution

Work closely with the online team to coordinate and execute online campaigns. Use key trends, events and competitor analysis to forward plan deals, promotions and areas of focus. Be aware of external factors that may affect trading behaviour and act accordingly to trade the chamber.

Content & Merchandising Updates

Update website content as needed, including banner uploads, product descriptions and other site updates to ensure content remains fresh, accurate and engaging.

Data Analysis

Assist in analysing sales data and customer behaviour to identify trends, performance metrics and areas for improvement.

Support Online Strategy

Collaborate with other team members on cross-functional projects and initiatives designed to drive online growth and customer engagement.

Sales & Performance Monitoring

Track and analyse sales performance across Chamber-specific categories, using data-driven insights to make informed decisions on stock levels.

Collaboration with Buying Department

Ensure there is a seamless flow of information and alignment on product selection, availability and pricing.

Channel Optimisation

Work closely with the marketing teams to ensure category traffic is optimised across all ecommerce channels, including email, social and affiliates. Nominate products for email selection based on seasonality, performance and sales opportunities.

Alignment with Online IT

Collaborate with the development team to identify opportunities and resolve issues relating to website functionality and supporting systems.

Skills Required:

• Must have previous experience working in a similar Ecommerce/Digital role, preferably within an ecommerce, retail, or consumer sector
• Proven people management experience
• Strong analytical and commercial skills
• Ability to work collaboratively across multiple departments
• Organised, proactive and able to thrive in a fast-paced environment

If you're passionate about ecommerce, data-driven decision making and delivering exceptional online experiences, we'd love to hear from you!