Senior Ecommerce Executive

Reed; Chester; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

Reed in Chester is seeking a Senior Ecommerce Executive for a hybrid role, offering £40k and the chance to drive online performance across a busy ecommerce operation. You will manage product listings, execute promotions and maintain the online storefront to support the online strategy.

Collaborating with buying, marketing and IT teams, you will analyse sales data, optimise campaigns and content, and ensure a smooth flow from assortment to checkout while driving customer engagement.

Qualifications

• Must have previous experience working in a similar Ecommerce/Digital role, preferably within an ecommerce, retail, or consumer sector
• Proven people management experience
• Strong analytical and commercial skills
• Ability to work collaboratively across multiple departments
• Organised, proactive and able to thrive in a fast-paced environment

Responsibilities

• Product management: update product listings and coordinate with supply chain teams.
• Campaign execution: plan and implement online campaigns using trends and promotions.
• Content & merchandising updates: refresh website content, banners and product descriptions.
• Data analysis: analyze sales data and customer behaviour to identify trends.
• Support online strategy: collaborate on cross-functional projects to drive online growth.
• Sales & performance monitoring: track sales by category and adjust stock levels.
• Collaboration with buying: ensure alignment on product selection, availability and pricing.
• Channel optimisation: work with marketing to optimise ecommerce traffic across channels.
• Alignment with online IT: coordinate with development to resolve website issues.

Skills

Ecommerce experience

People management

Analytical skills

Cross-functional collaboration

Organised and proactive

Job description

New Opportunity - Senior Ecommerce Executive

Chester - Salary £40k - Hybrid Working

Are you an experienced eCommerce professional with strong people management skills? We're looking for an ambitious Senior Ecommerce Executive to support the daily operations of a busy eCommerce department, helping to drive online performance, customer engagement and commercial success.

This role focuses on managing product listings, executing promotional activities and maintaining the online storefront. You will play a pivotal role in implementing the online strategy and ensuring smooth operational flow across the consumer business.

Responsibilities:

Product Management

Assist in managing the product lifecycle, including updating product listings and working with product ranging and supply chain teams to help manage product inventory.

Campaign Execution

Work closely with the online team to coordinate and execute online campaigns. Use key trends, events and competitor analysis to forward plan deals, promotions and areas of focus. Be aware of external factors that may affect trading behaviour and act accordingly to trade the chamber.

Content & Merchandising Updates

Update website content as needed, including banner uploads, product descriptions and other site updates to ensure content remains fresh, accurate and engaging.

Data Analysis

Assist in analysing sales data and customer behaviour to identify trends, performance metrics and areas for improvement.

Support Online Strategy

Collaborate with other team members on cross-functional projects and initiatives designed to drive online growth and customer engagement.

Sales & Performance Monitoring

Track and analyse sales performance across Chamber-specific categories, using data-driven insights to make informed decisions on stock levels.

Collaboration with Buying Department

Ensure there is a seamless flow of information and alignment on product selection, availability and pricing.

Channel Optimisation

Work closely with the marketing teams to ensure category traffic is optimised across all ecommerce channels, including email, social and affiliates. Nominate products for email selection based on seasonality, performance and sales opportunities.

Alignment with Online IT

Collaborate with the development team to identify opportunities and resolve issues relating to website functionality and supporting systems.

Skills Required:

• Must have previous experience working in a similar Ecommerce/Digital role, preferably within an ecommerce, retail, or consumer sector
• Proven people management experience
• Strong analytical and commercial skills
• Ability to work collaboratively across multiple departments
• Organised, proactive and able to thrive in a fast-paced environment

If you're passionate about ecommerce, data-driven decision making and delivering exceptional online experiences, we'd love to hear from you!