Senior Ecommerce Manager (CRO)

3Search; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment firm is looking for a Senior Ecommerce CRO Lead to join a high-growth D2C scale-up in London. This role involves defining CRO strategies to boost conversion rates and optimize customer journeys on their Shopify+ website, reporting directly to senior management. The ideal candidate should have a strong track record in CRO for ecommerce and possess Shopify expertise. Apply now or send your CV directly to the provided email.

Qualifications

• Proven track record of owning CRO for a high-growth D2C ecommerce brand.
• Strong understanding of GA4, GTM, heatmaps and experimentation platforms.
• Data-driven mindset combined with commercial and UX awareness.

Responsibilities

• Define and lead the CRO strategy, prioritisation model, and testing roadmap.
• Run a continuous A/B and multivariate testing programme.
• Enhance merchandising UX, cross-sell and upsell flows.

Skills

Track record in CRO for D2C ecommerce brands

Shopify expertise

Experience with GA4 and GTM

Data-driven mindset

Ability to brief developers effectively

Job description

Overview

This range is provided by 3Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from 3Search

Title

Ecommerce & Digital Specialist Head hunter at 3Search - Building high-performing Ecommerce teams and connecting top talent across the UK 🚀🎉

📍 London (2 days office based)

We are working with a leading, high-growth D2C scale-up that is at a pivotal point in its journey. With a strong UK and US footprint and ambitious revenue targets, they are now in need of a dedicated Senior Ecommerce CRO Lead to unlock conversion.

This is a unique opportunity to own the entire customer journey on their Shopify+ website - from shaping strategy to executing tests, you will be instrumental in turning traffic into measurable growth. You will have a direct line to the founder as well as the CMO.

This is not just a CRO role. We’re looking for someone who can connect the dots between product, storytelling and design—someone who balances a strategic mindset with attention to detail, from microcopy and layout to the brand narrative that builds trust and drives loyalty.

About the Role

• Define and lead the CRO strategy, prioritisation model, and testing roadmap
• Audit and optimise key entry points to remove friction and boost conversion
• Run a continuous A/B and multivariate testing programme with speed and precision
• Enhance merchandising UX, bundling, cross-sell and upsell flows
• Work closely with senior leaders to bring brand storytelling to life through digital journeys

About You

• Proven track record of owning CRO for a high-growth D2C ecommerce brand
• Shopify expert (ideally)
• Experience running and implementing experiments end-to-end
• Strong understanding of GA4, GTM, heatmaps and experimentation platforms
• Ability to adjust Shopify themes directly or brief developers effectively
• A data-driven mindset combined with commercial and UX awareness
• Thrives in a fast-paced, scale-up DTC environment

Apply now or send your CV directly to [e-mail] 📩

We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Due to a high number of applicants, we are only able to respond to successful candidates.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Strategy/Planning and Project Management
• Industries: Retail

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