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Senior eCommerce Manager

Quest Search and Selection

Greater London

Hybrid

GBP 50,000 - 80,000

Full time

Today

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Job summary

An established industry player is seeking a Senior eCommerce Manager to lead their digital trading team. This pivotal role will focus on driving commercial performance through data-driven strategies that enhance the customer experience and boost digital sales. You will collaborate with various departments to implement effective trading strategies and ensure seamless execution of campaigns. If you have a passion for eCommerce and a proven track record in improving sales through strategic initiatives, this opportunity offers a dynamic environment to make a significant impact.

Benefits

Discounts

Contributory pension

Subsidised gym membership

Flexible working hours

Qualifications

5+ years in digital trading or e-commerce roles.
Strong analytical skills with experience in data-driven strategies.
Proven track record in managing teams and improving sales.

Responsibilities

Drive digital sales performance and revenue forecasting.
Collaborate on digital trading strategies and performance reviews.
Enhance customer experience and optimize digital KPIs.

Skills

Data Analysis

Team Management

Stakeholder Management

Strategic Planning

Digital Marketing

Education

Bachelor's Degree

Tools

Google Analytics

Contentsquare

Excel

Quest Search and Selection provided pay range

This range is provided by Quest Search and Selection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Quest Search and Selection

Head of Recruitment Solutions - Quest Search & Selection

Quest Search & Selection are partnering with a leading international retailer.

As a Senior eCommerce Manager, you will be responsible for managing the trading team and driving commercial performance through data-driven strategies aimed at boosting digital sales. Your role will be around enhancing the on-site customer experience, coordinating campaigns & ensuring smooth execution of promotions.

Role and Responsibilities of this Senior eCommerce Manager:

Own and deliver digital sales performance for the business, including revenue and profit forecasting and key metrics such as Conversion Rate, AVO & Sales.
Collaborate with the Head of eCommerce to shape and implement a digital trading strategy.
Lead regular performance reviews with the team.
Work cross-functional with the market insights and Digital Marketing team.
Use data analysis to guide decisions and ensure the team has strong data literacy skills.
Strong stakeholder management is vital for securing alignment and support across departments.
Develop and execute a performance and data analysis strategy through analytics tools such as GA, AA & Content Square.
Ensure seamless execution of campaigns and trading initiatives with a focus on optimising the customer journey.
Drive enhancements in site navigation, user experience, and product merchandising to improve conversion and other digital KPIs.
Work closely with Product, UX, and Experimentation agencies to influence priorities and contribute to the development roadmap.
Ensure digital KPIs are clearly understood and realistically achievable across teams.

Qualifications required for this Senior eCommerce Manager role:

Minimum of 5 years’ experience in a similar digital trading or e-commerce role within retail or consumer brands.
Highly analytical and strategical with advanced knowledge of Google Analytics, Contentsquare, and Excel.
Strong team management and development skills with prior experience in manging a small/mid-size team.
Legal right to work in the UK.
Proven experience with e-commerce platforms.
Track record in improving both day-to-day operations and long-term strategic initiatives to drive sales.
Proactive, self-driven, and independent.

Benefits of this Senior eCommerce Manager role:

London office based 3 days, 1 day WFH, +20% travel in the UK is required to their regional offices.
Discounts
Contributory pension
Business LTIP goals
Subsidised gym membership.

If this sounds like you please apply quoting the reference JO-2505-115113

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Strategy/Planning, Other, and Management
Industries
Retail, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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