Senior eCommerce Manager

Warner Music Group; London; On-site; GBP 65,000 - 75,000; Full time

Job summary

An innovative global music company seeks a Senior eCommerce Manager to enhance direct-to-consumer sales. This role involves managing artist stores, devising product campaigns, and ensuring the best purchase experience for fans. Join a dynamic team where creativity meets commerce, and be part of a vibrant community that values collaboration and commitment. If you thrive in fast-paced environments and have a passion for music and eCommerce, this position offers the perfect blend of challenge and opportunity.

Qualifications

• 3+ years managing eCommerce stores, ideally multiple storefronts.
• Strong organization and project management skills.

Responsibilities

• Manage artist stores, ensuring regular product drops and offers.
• Create campaigns in partnership with record labels and teams.

Skills

eCommerce Management

Project Management

Digital Marketing

Communication Skills

Commercial Acumen

Shopify

Job description

Join to apply for the Senior eCommerce Manager role at Warner Music Group

Join to apply for the Senior eCommerce Manager role at Warner Music Group

Job Description

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.
  
  

Job Description

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.
  
  

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

At Warner Music Group, We’re a Global Collective Of Music Makers And Music Lovers, Tech Innovators And Inspired Entrepreneurs, Game-changing Creatives And Passionate Team Members. Here, We Turn Dreams Into Stardom And Audiences Into Fans. We Are Guided By Three Core Values That Underpin Everything We Do Across All Our Diverse Businesses

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.
  
  

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Senior eCommerce Manager

Reports To: VP, UK & International eCommerce

Department: WMX

Location: London, UK

A Little Bit About Our Team

eCommerce (D2C) solutions are one of the fastest-growing and most exciting new routes to market for artists and record companies. The ability to connect with fans directly via multiple touchpoints has become the norm for music consumption, eCommerce is one of the primary touchpoints between artist and fan.

Your Role

You’ll be part of the end to end commercial process, working with record labels, artist managers and wider industry contacts to devise products and create focussed campaigns.

You will launch the campaigns and actively manage them throughout the product release cycle, giving the best possible purchase experience for fans worldwide; whilst ensuring commercial success.

You’ll need to be commercially minded, completely comfortable with fast paced campaign planning and managing a diverse group of global stakeholders.

Here You’ll Get To

• Manage your own roster of artist & other stores, keeping them well merchandised with regular product drops & offers.
• Create store campaigns in partnership with our Record Labels, Commercial teams and other internal/external partners & suppliers which meet agreed goals.
• Set up new products and promotions via our online sales platform.
• Maximise store revenue by planning promotions around the album release schedule, key artist activity, sale periods & other traditional promotional calendar dates.
• Liaise with eCommerce and marketing teams in other territories to ensure global campaigns are delivered effectively.
• Provide support to & help develop other members of the eCommerce team.
• Forecast for new product releases and coordinate with the production team to ensure stock is delivered to the warehouse on time.
• Work with our in-house Designers and Front-end Developers to brief, approve and deliver new artist stores, product shots and marketing assets.
• Propose suitable product types and create compelling offers based on innovation, competitor research and consumer behaviour.
• Run campaign & store P&Ls to ensure retail pricing meets requirements.
  
  

About You

• 3yrs + managing eCommerce stores – ideally multiple storefronts at one time.
• Strong organisation, communication and project management.
• The ability to manage multiple workstreams & stakeholders around the world.
• A solid understanding of eCommerce and Digital Marketing techniques and best practices.
• Strong Commercial acumen & communication skills.
• Shopify experience is essential.
  
  

About Us

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

and

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Entertainment Providers, Musicians, and Book and Periodical Publishing

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