Senior eCommerce Growth & Key Accounts Lead

Luzern eCommerce; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Learning programs

Collaborative culture

Employee assistance

Quarterly events

Job summary

Luzern eCommerce in London is seeking an experienced Senior eCommerce professional to drive results for high-value clients across marketplaces and D2C channels. You’ll lead account managers, shape client strategy, and ensure successful delivery of campaigns and product launches.

Key requirements include 5+ years in senior account management, superb leadership and communication, and a proven track record selling on marketplaces like Amazon/eBay.

Qualifications

• Minimum 5 years of senior-level Account Management experience.
• Excellent leadership and communication; strong presentation skills.
• Bachelor’s Degree in Business/Marketing/Sciences.
• Motivated and ambitious with a results-driven mindset.
• Strategic thinker who can handle details and support the team.
• Strong attention to detail and ability to manage multiple client requirements.
• Ability to delegate tasks to internal teams and manage client expectations.
• Strong interpersonal and communication skills.
• Strong analytical skills and ability to evaluate data; MS Office skills essential.
• Experience selling on marketplaces such as Amazon/eBay.
• Experience with Amazon Marketing.

Responsibilities

• Be the primary point of contact for high value clients to manage and enhance relationships.
• Lead account managers and guide best practices, improvements, and execution for clients.
• Understand client strategy and identify opportunities within key accounts.
• Oversee day-to-day activities to ensure successful execution of marketplace and D2C objectives.
• Provide input to manager and Senior Leadership Team for strategic decisions.
• Prioritize needs of multiple clients balancing with internal priorities.
• Ensure sales targets across accounts; identify risks and opportunities.
• Support eCommerce Acceleration Managers in end-to-end processes: content, pricing, orders, inventory, customer service.
• Collaborate with eCommerce Operations & Marketing for campaigns and launches.
• Foster cross-learning between teams and executives.
• Build relationships with stakeholders and executive sponsors.

Skills

Account management

Leadership

Communication

Presentation skills

Strategic thinking

Attention to detail

Interpersonal skills

Multitasking

Data analysis

Marketplace sales

Amazon marketing

Team management

Education

Bachelor’s Degree in Business/Marketing/Sciences

Tools

MS Office

Job description

Luzern eCommerce in London is seeking an experienced Senior eCommerce professional to drive results for high-value clients across marketplaces and D2C channels. You’ll lead account managers, shape client strategy, and ensure successful delivery of campaigns and product launches.

Key requirements include 5+ years in senior account management, superb leadership and communication, and a proven track record selling on marketplaces like Amazon/eBay.