Senior eCommerce Growth & Accounts Leader

Luzern eCommerce Group; Greater London; Presencial; GBP 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Work‑life balance

Growth opportunities

Culture and environment

Wellbeing support

Quarterly social events

Descripción de la vacante

Luzern eCommerce Group is seeking a Senior eCommerce professional to lead high‑value client relationships and drive performance across marketplaces and D2C channels. You’ll guide the Acceleration team, shape client strategies, and ensure successful execution for major brands.

You’ll manage end‑to‑end processes, collaborate with Sales, Ops, and Marketing, and identify opportunities for growth while maintaining a focus on client outcomes and profitability.

Formación

• Minimum 5 years of senior account management experience.
• Excellent leadership and communication skills with strong presentation ability.
• Bachelor’s degree in Business/Marketing/Sciences or related field.

Responsabilidades

• Be the primary contact for high-value clients and manage key accounts.
• Lead account managers and drive best practices and execution.
• Identify opportunities within key accounts aligned with client and internal goals.
• Oversee day-to-day activities with account managers for marketplace and D2C objectives.
• Provide input to leadership for strategic decisions.
• Prioritize multiple client needs while balancing internal priorities.
• Ensure sales targets are met and report risks/opportunities.
• Manage end-to-end eCommerce processes for key accounts (content, pricing, orders, inventory, service).
• Collaborate with Operations & Marketing to deliver promotions and launches.

Conocimientos

Senior AM

Leadership

Strategic thinking

Communication

Analytics

MS Office

Educación

Bachelor's Degree in Business/Marketing/Sciences

Herramientas

Amazon Seller Central

Excel

PowerPoint

CRM systems

Descripción del empleo

Luzern eCommerce Group is seeking a Senior eCommerce professional to lead high‑value client relationships and drive performance across marketplaces and D2C channels. You’ll guide the Acceleration team, shape client strategies, and ensure successful execution for major brands.

You’ll manage end‑to‑end processes, collaborate with Sales, Ops, and Marketing, and identify opportunities for growth while maintaining a focus on client outcomes and profitability.