Senior Dynamics 365 & CPQ Solutions Lead - Hybrid

Chubb Fire & Security Group; Blackburn; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days holiday

Free onsite parking

Cycle to Work Scheme

Digital GP

Life Assurance (4x basic salary)

Company Pension Scheme

Job summary

Chubb Fire & Security Group invites applications for a Senior Business Systems Solutions Analyst based in Blackburn. You will lead CRM ecosystems, including Dynamics 365, CPQ and Power Platform, coordinating between business teams and third-party partners to deliver improved sales processes and data quality.

The role emphasizes roadmap ownership, backlog management and end-user support, with a pragmatic, commercially aware approach across multiple platforms and integrations.

Qualifications

• Strong working knowledge of administration and support of Microsoft Dynamics 365, SQL, SharePoint, Dataverse and the Power Platforms.
• Experience owning or shaping CRM roadmaps, enhancement backlogs and release priorities.
• Ability to convert business requirements into practical functional specifications and acceptance criteria.

Responsibilities

• Provide functional leadership and support for the CRM ecosystem, including Dynamics 365, Dataverse, Power Platform, CPQ, HubSpot integrations, SharePoint integrations and Customer Insights/marketing technologies.
• Own the roadmap, backlog and enhancement pipeline for Microsoft Dynamics 365 and associated sales platforms to support business requirements and growth.
• Advise on solution design, integration patterns, platform constraints, governance and performance considerations.
• Gather and prioritize business requirements from sales, marketing, service and operational stakeholders.

Skills

Dynamics 365

SQL

SharePoint

Dataverse

Power Platform

CRM roadmaps

Tools

CPQ

HubSpot integrations

SharePoint integrations

Job description

Chubb Fire & Security Group invites applications for a Senior Business Systems Solutions Analyst based in Blackburn. You will lead CRM ecosystems, including Dynamics 365, CPQ and Power Platform, coordinating between business teams and third-party partners to deliver improved sales processes and data quality.

The role emphasizes roadmap ownership, backlog management and end-user support, with a pragmatic, commercially aware approach across multiple platforms and integrations.