Senior Dynamics 365 CE/ CRM Functional Consultant

JR United Kingdom; United Kingdom; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

An innovative firm is seeking a Senior Dynamics 365 CE/CRM Functional Consultant to join their growing team. In this role, you will deliver impactful solutions for diverse clients, engage in all project stages from discovery to deployment, and lead customization efforts using low code/no code approaches. The ideal candidate will have a strong background in Microsoft Dynamics CE, excellent communication skills, and a passion for technology. This position offers opportunities for continuous learning and a collaborative work environment, with remote work flexibility and occasional office visits. If you're ready to make a difference and grow your career, this is the opportunity for you.

Benefits

Continuous learning opportunities

Support from SMT team

Diverse client exposure

Collaborative working environment

Remote work flexibility

Inclusive culture

Qualifications

• Experience in configuring Microsoft Dynamics CE and managing upgrades.
• Proven track record in implementing technological solutions and client management.

Responsibilities

• Design and develop secure, scalable solutions based on best practices.
• Lead workshops and explain technical solutions to clients.

Skills

Microsoft Dynamics CE configuration

PowerApps

Azure DevOps

Business process mapping

Strong communication skills

Tools

Azure

Power BI

Canvas Apps

Job description

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Senior Dynamics 365 CE/ CRM Functional Consultant, United Kingdom

Client: smartimpact

Location: United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 3

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

About us

Here at SmartImpact, we are a UK Microsoft Gold partner, providing innovative digital solutions to the non-profit sector since 2007. We partner with a diverse range of organizations, including charities, societies, colleges, and regulatory bodies. We are a growing small business, expanding from 45 to around 75 employees this year.

About the role

This is a rapidly growing area with plenty of opportunities to apply your skills and experience. Your work may involve delivering solutions for key projects, participating in various project stages such as discovery, build, training, UAT support, or post go-live warranty, and transferring support to our internal team.

We seek individuals with consultancy expertise within the Microsoft stack (specifically Dynamics CE) who can lead projects from requirements gathering to deployment, managing client expectations alongside a project manager.

Your responsibilities

• Design and develop secure, scalable solutions based on Microsoft and SmartImpact best practices.
• Manage requirements via Azure DevOps from SmartImpact's perspective.
• Create high-quality design documentation and functional specifications.
• Lead workshops and meetings to explain technical solutions to clients.
• Customize and develop product solutions, utilizing low code/no code approaches when appropriate.
• Take the lead on customization and configuration tasks.
• Collaborate with developers on custom development involving plugins or third-party products.
• Ensure quality assurance through testing and contribute to risk mitigation.
• Support clients during deployment and complete handover documentation.

Requirements

• Experience configuring Microsoft Dynamics CE, including upgrades.
• Exposure to PowerApps, Flows, Canvas Apps, Power BI, and Azure.
• Knowledge of Azure/DevOps in project delivery.
• Strong communication skills to manage client expectations.
• Experience in requirements gathering and business process mapping.
• Ability to create detailed functional specifications.
• Proven success in implementing technological solutions.

What we offer

• Opportunities for continuous learning and skill development.
• Support and leadership from our SMT team.
• Exposure to diverse clients, bespoke products, and the latest technology.
• An open, collaborative, and friendly working environment with knowledge sharing.
• Remote work with occasional office visits for meetings and socials.
• A diverse and inclusive culture that respects and empowers individuals.