Senior Dynamics 365 CE/ CRM Functional Consultant

smartimpact; United Kingdom; Remote; GBP 45,000 - 75,000; Full time

Job summary

Join a dynamic and growing company as a Senior Dynamics 365 CE/CRM Functional Consultant. This role offers the chance to lead projects, from requirements gathering to solution design, in a supportive and innovative environment. You'll work with a diverse range of clients and technologies, contributing to impactful projects that make a difference in the non-profit sector. Embrace continuous learning and collaboration in a culture that values your voice and empowers your growth. If you're ready to take your consultancy expertise to the next level, this is the perfect opportunity for you.

Benefits

Continuous Learning Opportunities

Remote Working

Collaborative Work Environment

Diverse and Inclusive Culture

Qualifications

• Experience configuring Microsoft Dynamics CE and exposure to upgrades.
• Ability to create high-quality functional specification documents.

Responsibilities

• Design and develop secure and scalable solutions based on best practices.
• Lead workshops to explain technical solutions to clients.

Skills

Microsoft Dynamics CE

PowerApps

Azure Dev Ops

Requirements Gathering

Business Process Mapping

Solution Design

Tools

Azure

Power BI

Job description

Senior Dynamics 365 CE/ CRM Functional Consultant

Senior Dynamics 365 CE/ CRM Functional Consultant

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About us

Here at SmartImpact, we are a UK Microsoft Gold partner, we have been providing innovative digital solutions to the non-profit sector since 2007. We partner with organisations of all sizes, individual and corporate membership bodies, charities & fundraisers, societies, colleges and regulatory bodies. We're a small business, but a growing business. Growth in every area of the business, taking us from 45 people to around 75 people currently, with over 10 people joining us so far this year!

About the role

This is a rapidly growing and in demand area, so you will have plenty of opportunity to add your personality, skill set and professional experience to our projects. Most of your time will be spent either delivering the solution for a key project or involved in a small portfolio of in-flight projects that are at different delivery stages. This could be in discovery (requirements gathering), in ‘build’, providing training or UAT support, or in post go live ‘warranty’ as we transfer over to our internal support team.

We are looking for people who can use their consultancy expertise within the context of the ‘Microsoft stack’ (specifically Dynamics CE) and take the lead on projects from a requirement gathering, requirements definition, solution design/architecture and deployment perspective as well as managing commercial and client expectations/constraints in partnership with an assigned project manager.

Your responsibilities

• Design and develop appropriate, secure and scalable solutions based on Microsoft and smartimpact defined best practices.
• Create, manage and own the product backlog (requirements) via Azure Dev Ops (ADO) from smartimpact perspective.
• Create high quality solution design documentation (high level design documents and or functional specifications).
• Lead workshops / playback meetings to clearly explain our recommended technical solution to clients.
• Complete customisation / development of product solutions; utilising a low code/no code approach where appropriate.
• Take the lead and at times ‘sole role’ for customisation/configuration.
• Work with Developer resource and take a hybrid approach, if possible, for any custom development involving plugin / third party products.
• Provide a level of Quality Assurance on every assigned project, including system / unit testing.
• Contribute to project risk/issue mitigation with the project team.
• Support clients through deployment to go live, and complete handover documents as required.

Requirements

• Experience configuring Microsoft Dynamics CE and have exposure to previous versions / upgrades process.
• Exposure to PowerApps, Flows, Canvas Apps, Power BI and Azure.
• Knowledge of Microsoft Azure / Dev Ops in the context of project delivery.
• The ability to communicate with, influence and manage client expectations.
• Experience of requirements gathering and business process mapping.
• An ability to create and maintain high quality functional specification documents.
• Have a proven track record of successful implementation of technological solutions.

What we offer

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
• Support and leadership via our SMT team.
• Exposure to great clients, bespoke products and latest technology.
• An open and collaborative friendly working environment with knowledge sharing aa the centre.
• Remote working with ad hoc office visits for team meetings and socials.
• Diverse and inclusive culture: You will be respected for who you are and empowered to use your voice to help others and our clients.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting and Information Technology

• Industries

  IT Services and IT Consulting and Non-profit Organizations

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