Senior Dynamics 365 BA: AI, Automation & Logistics

Digital Gurus; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Bonus

Enhanced benefits

On-site day per week

Job summary

Digital Gurus is seeking a Senior Analyst to drive AI-enabled transformation across Order Management, Finance, and Customer Services within a regulated supply chain. You’ll bridge logistics, technology, and AI-driven innovation to turn ideas into measurable business value.

You’ll deliver changes in Dynamics 365, build dashboards with Power BI and Tableau, and champion AI/automation opportunities from ideation to PoC delivery, collaborating with business owners and senior leaders.

Qualifications

• Experience translating business needs into user stories, specs and data models.
• Ability to define KPIs and benefits realisation frameworks.
• Proven ability to drive technology-led change in complex environments.

Responsibilities

• Deliver technology and operating model change across Order Management and Finance in Dynamics 365.
• Gather and validate requirements, create user stories and data models for Agile teams.
• Run gap and root cause analyses and define KPI dashboards.
• Act as the main liaison with Process Owners in Customer Services, Order Management and Finance.
• Present business cases and options to senior leadership and run workshops.

Skills

AI/ML

RPA

Agile

Power BI

Tableau

Low-code tools

Tools

Microsoft Dynamics 365 F&SCM

Power Apps

Power Automate

LLMs

Job description

Digital Gurus is seeking a Senior Analyst to drive AI-enabled transformation across Order Management, Finance, and Customer Services within a regulated supply chain. You’ll bridge logistics, technology, and AI-driven innovation to turn ideas into measurable business value.

You’ll deliver changes in Dynamics 365, build dashboards with Power BI and Tableau, and champion AI/automation opportunities from ideation to PoC delivery, collaborating with business owners and senior leaders.