Senior Driver Growth & Engagement Lead (CRM)

Bolt; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Stock options

Wellness perks

1-month paid sabbatical after 5 years

Job summary

Bolt is looking for a Senior Operations Specialist based in Greater London to enhance driver engagement through communications and CRM strategies. In this hands-on role, you will lead campaigns across various channels including social media, WhatsApp, and email to boost awareness and adoption among drivers.

The ideal candidate will have over 3 years of experience in content creation and a strong grasp of community-building strategies in marketplace environments. This position offers a competitive salary, stock options, and wellness perks in a flexible hybrid work model.

Qualifications

• 3+ years of experience in content creation and communications.
• Experience with community building in gig economy or logistics.
• Excellent copywriting skills for diverse segments.

Responsibilities

• Lead and execute driver communication strategies across channels.
• Create compliant content tailored to driver audiences.
• Measure campaign performance through data-driven reporting.

Skills

Content creation

Social marketing

Campaign management

Copywriting

Performance tracking

Tools

Braze

Mailchimp

CleverTap

Job description

Bolt is looking for a Senior Operations Specialist based in Greater London to enhance driver engagement through communications and CRM strategies. In this hands-on role, you will lead campaigns across various channels including social media, WhatsApp, and email to boost awareness and adoption among drivers.

The ideal candidate will have over 3 years of experience in content creation and a strong grasp of community-building strategies in marketplace environments. This position offers a competitive salary, stock options, and wellness perks in a flexible hybrid work model.