Senior Domestic Loss Adjuster – High-Value Field Claims

Aviva plc; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Company Car

Bonus 8% of salary

Generous pension

29 days holiday

Private Medical Benefit

Staff discounts

Matching Shares Plan

Volunteer days

Job summary

Aviva plc in Central London is seeking a Major Loss Field Adjuster to manage high-value domestic property claims cradle to grave, delivering empathetic, expert service in a field role. You will meet clients face-to-face, assess complex losses, and work towards cost-effective settlements while upholding Aviva’s promise of support and trust.

The role offers a competitive salary, up to 8% bonus, and extensive benefits including a company car and generous pension.

Qualifications

• Experience handling high-value domestic property claims (£50k+ to £100k+).
• Qualification in insurance (Cert CII or CILA) or working towards Dip CII helpful.

Responsibilities

• Manage high-value domestic property claims from instruction to completion.
• Meet customers face-to-face and guide them through the process with empathy and expertise.
• Deliver cost-effective resolutions while maintaining customer satisfaction.

Skills

High-Value claims

Cert CII / CILA

Insurance principles

Subrogation

Customer focus

Education

Cert CII or CILA

Job description

Aviva plc in Central London is seeking a Major Loss Field Adjuster to manage high-value domestic property claims cradle to grave, delivering empathetic, expert service in a field role. You will meet clients face-to-face, assess complex losses, and work towards cost-effective settlements while upholding Aviva’s promise of support and trust.

The role offers a competitive salary, up to 8% bonus, and extensive benefits including a company car and generous pension.