Domestic Abuse Support Worker

Greensquareaccord View All Jobs; Chippenham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Flexible working

25 days annual leave

Birthday day off

Defined contribution pension

Healthcare & wellbeing support

Blue Light discount

Employee Assistance Programme

Cycle to work

Sick pay

Job summary

Greensquareaccord View All Jobs is recruiting a Support Worker to join the Wiltshire Domestic Abuse Service, supporting residents in safe accommodation. You will work with customers to agree a support plan that meets immediate safety needs and assists recovery, linking them to other specialist services.

This role requires a trauma-informed approach, experience with vulnerable groups, and the ability to work both independently and as part of a wider team.

Qualifications

• Experience of working with vulnerable people, particularly those affected by domestic abuse.
• Knowledge of welfare benefits and funding options.
• Ability to work in a team or independently.
• DBS check will be completed after offer.

Responsibilities

• Work with customers to agree a support plan meeting immediate safety needs.
• Refer clients to statutory and specialist services.
• Work in a trauma-informed way with the wider staff team.
• Make referrals and manage risk as required.

Skills

Trauma-informed approach

Support for vulnerable people

Multi-agency working

Welfare benefits knowledge

Driving licence

Job description

We are currently recruiting for a Support Worker to join our Specialist Support Team, in the Wiltshire Domestic Abuse Service, providing support to people living in our safe accommodation. You will work with customers to agree a support plan that meets their immediate safety needs and starts the process of recovery, linking them to other specialist support services where required. You will work in a trauma informed way and ideally have a background in supporting people with complex needs. Qualified to ISVA/IDVA level or have related experience. You will work effectively with the wider staff team and other professionals, making referrals to statutory and specialist agencies. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. This post is open to Female applicants, due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement). We are striving to be an Equal Opportunities Employer and all employees are expected to actively support Equal Opportunities Policies.

It is essential that you have a willing and flexible approach and can work as part of a team or alone. Experience of working with vulnerable people, particularly with those affected by domestic abuse Experience of multi-agency working, managing risk and following case management procedures to meet the needs of a diverse client group You will have knowledge of welfare benefits. You will ideally have experience of supporting customers with multiple needs. You will hold a UK driving licence with access to a vehicle.

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

• Trust based flexible working and supportive and friendly teams
• 25 days annual holiday entitlement, increasing to 30 days
• One day off for your birthday
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay