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Victim Support; Staffordshire Moorlands; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Annual leave 28-33 days

Birthday Leave

Pension plan

Enhanced allowances

Discounts

Wellbeing support

Inclusive networks

Sustainable travel

Career development

Job summary

Victim Support in Staffordshire is seeking a child-focused, compassionate Independent Domestic Violence Advocate to provide high-quality advocacy and support to victims of domestic abuse.

You will manage a caseload, assess risks, deliver crisis intervention, and work with partner agencies within a multi‑agency framework to keep service users safe and supported.

Qualifications

• Experience of working in support and advocacy with victims of domestic abuse is advantageous.
• Ability to prioritise work and manage competing needs and interests.
• Ideally hold a SafeLives IDVA accreditation or relevant qualification.
• Strong written reports for court proceedings and statutory processes.

Responsibilities

• Provide a high quality support and advocacy service to victims of domestic abuse.
• Manage a caseload; identify risks and needs, providing crisis intervention and safety planning.
• Work with other agencies and advocate on behalf of service users to access services.
• Operate within a multi-agency framework including MARAC and local partnerships.
• Promote the service and deliver training to raise awareness of domestic abuse.

Skills

Advocacy experience

Risk assessment

Written communication

Multi-agency collaboration

Education

SafeLives IDVA accreditation

Relevant degree or qualification

Job description

We are looking for a child focused, compassionate and resilient Independent Domestic Violence Advocate. This role is full time 37.5 hours per week and is based at our office in Staffordshire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

Flexible Working Options: Including hybrid working.

Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

Birthday Leave: An extra day off for your birthday.

Pension Plan: 5% employer contribution.

Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.

Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.

Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.

Wellbeing Support: Employee assistance programme and wellbeing support.

Inclusive Networks: Access to EDI networks and colleague cafes.

Sustainable Travel: Cycle to work scheme and season ticket loans.

Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Domestic Violence Advisor you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.
• Strong written communication skills, with the ability to produce clear, accurate, and high-quality reports for court proceedings and other formal statutory processes.
• Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.