Senior Document Production Specialist

Williams Lea; Leeds; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Salary sacrifice schemes

Retail vouchers

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Job summary

Williams Lea is seeking a Senior Document Production Associate in Leeds. The role focuses on word processing, document production, and client service in a high-volume environment.

You will edit, convert, format, and create documents per client requests, ensuring accuracy and timely delivery. Ideal candidates have 3–5 years’ document production experience, strong MS Office skills, and the ability to handle multiple projects while meeting deadlines.

Qualifications

• 3–5 years of document production experience, preferably in a legal, banking, or large corporate environment.
• Advanced skills in MS Office software (Word, Excel, PowerPoint) and strong keyboarding abilities.
• Familiarity with other software programs for editing and creating documents.

Responsibilities

• Use logs and tracking software for all document production work.
• Intake work requests, clarify instructions, and negotiate deadlines with requesters.
• Assess requests and ensure completion of tasks throughout the lifecycle.
• Prioritize work and coordinate multiple projects, especially with escalated deadlines or issues.
• Perform document production tasks, including proofreading, intake, and workflow coordination.
• Edit, proof, convert, create, transcribe to meet client satisfaction using established procedures.
• Train new staff and contribute to ongoing staff development.
• Assist management with monthly reporting.
• Communicate with team members, lead, supervisor, or client about deadlines.
• Troubleshoot basic software or hardware problems.
• Ensure quality assurance on work as requested.

Skills

Document production

MS Office (Word, Excel, PowerPoint)

Typing speed

Attention to detail

Customer service

Tools

MS Word

MS Excel

PowerPoint

Job description

Williams Lea is seeking a Senior Document Production Associate in Leeds. The role focuses on word processing, document production, and client service in a high-volume environment.

You will edit, convert, format, and create documents per client requests, ensuring accuracy and timely delivery. Ideal candidates have 3–5 years’ document production experience, strong MS Office skills, and the ability to handle multiple projects while meeting deadlines.