Senior Digital Product Lead - Ecommerce & Web Experience

The Perfume Shop; High Wycombe; Hybride; GBP 20 000 - 33 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Discretionary Bonus

Hybrid Working

TPS Perks

Buy & Sell Holiday

Life Assurance

Staff discount

Cycle to work

Résumé du poste

The Perfume Shop seeks a proactive Senior Digital Product Executive to help shape digital experiences across the website and app. You’ll support the product roadmap, translate insights into delivery plans and collaborate across teams to improve customer engagement and commercial performance.

In this role you will coordinate initiatives end-to-end, manage backlogs, and drive continuous improvement with a strong focus on customer experience.

Qualifications

• Experience in a digital, eCommerce, product or online trading environment.
• Experience managing projects, digital enhancements or continuous improvement initiatives.
• Strong organisational and delivery management skills, with the ability to manage multiple priorities and stakeholders.
• Confidence gathering and translating business requirements into clear user stories, documentation and delivery plans.
• Strong analytical and problem-solving skills, with the ability to use customer insight and performance data to inform recommendations.
• A collaborative approach, curiosity for digital innovation and a passion for improving customer experiences.

Responsabilités

• Support the delivery of The Perfume Shop’s digital product roadmap, coordinating website and app initiatives from concept through to launch.
• Gather, document and refine business requirements, ensuring stakeholder needs are translated into clear and actionable delivery plans.
• Manage product backlogs, user stories and delivery documentation, ensuring priorities are clear and ready for development teams.
• Coordinate delivery activities across internal teams and external partners, ensuring digital enhancements remain on track and risks are managed effectively.
• Analyse website and app performance data to identify trends, opportunities and areas for improvement.
• Support testing, quality assurance and continuous improvement activities, helping to deliver great customer experiences across all digital touchpoints.

Connaissances

Digital/eCommerce experience

Delivery management

Stakeholder management

User story writing

Analytical thinking

Collaboration

Description du poste

The Perfume Shop seeks a proactive Senior Digital Product Executive to help shape digital experiences across the website and app. You’ll support the product roadmap, translate insights into delivery plans and collaborate across teams to improve customer engagement and commercial performance.

In this role you will coordinate initiatives end-to-end, manage backlogs, and drive continuous improvement with a strong focus on customer experience.