Ecommerce Digital Product Associate – Hybrid & Growth

The Perfume Shop; High Wycombe; Hybrid; GBP 18,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Discretionary Bonus

Hybrid working (3 days in office)

TPS Perks access

Buy & Sell Holiday scheme

Life Assurance

Staff discount 20%

Cycle to work scheme

RetailTrust support

Job summary

The Perfume Shop is seeking a detail-focused Digital Product Executive to join our Online team and help deliver seamless experiences across our website and app.

You’ll collaborate with the UX & Digital Product Lead, Senior Digital Product Executive and wider teams to support digital initiatives, coordinate delivery activities, monitor performance and customer feedback, and help drive continuous improvements that enhance the customer journey and support business goals. Hybrid working available.

Responsibilities

• Support the delivery of The Perfume Shop’s Digital Product Roadmap, helping to keep projects organised and on track.
• Coordinate website and app updates, supporting the smooth delivery of multiple priorities and initiatives.
• Work closely with Commercial, Marketing, Customer and Technology teams to support day-to-day delivery activities and collaboration.
• Carry out testing, quality assurance and user acceptance testing activities, ensuring enhancements are functioning as expected before release.
• Monitor customer feedback, website performance and operational metrics, identifying trends and opportunities for improvement.
• Support the team in exploring new technologies, AI and automation opportunities that improve efficiency and customer experience.

Job description

The Perfume Shop is seeking a detail-focused Digital Product Executive to join our Online team and help deliver seamless experiences across our website and app.

You’ll collaborate with the UX & Digital Product Lead, Senior Digital Product Executive and wider teams to support digital initiatives, coordinate delivery activities, monitor performance and customer feedback, and help drive continuous improvements that enhance the customer journey and support business goals. Hybrid working available.