Senior Digital Lead Technician/Projects

LEWISHAM AND GREENWICH NHS TRUST; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare trust in London is looking for a Senior Digital Lead Technician/Projects to oversee IT Infrastructure Systems and support project management. The role requires extensive IT knowledge, particularly in Microsoft Active Directory and cybersecurity. The successful candidate will contribute to maintaining high-quality IT services that support patient care and operational efficiency.

Qualifications

• Extensive experience in IT responsibilities.
• NHS experience required.

Responsibilities

• Manage IT Infrastructure Systems and support IT Projects.
• Ensure cybersecurity of IT systems.
• Provide technical input for network infrastructure.

Skills

Communication

Time Management

Independence

Knowledge of Current Technological Developments

Education

Degree in Information Technology

Postgraduate Qualification or IT Certifications

Tools

Microsoft Active Directory

Office 365

Job description

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Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

LGT IT is seeking a dynamic individual to fill the role of Senior Digital Lead Technician/Projects. The post holder will be responsible for the maintenance of IT Infrastructure Systems and work closely with the IT Project Management Team as the Technical Lead for the IT Projects
support throughout the Trust.

They will also responsible for the efficient day to day
operation of all LGT's Client/Server environment, desktop configurations and servers and will assist the Infrastructure & Development Manager in the installation and implementation of all
changes to the said environment.

Applicants who do not meet the essential qualifications need not apply.

Main duties of the job

IT Infrastructure Management, Security, Development and Enhancement
1 To provide advice and support on technical issues associated with proposed projects. This involvement should start at the Feasibility stage and continue through Procurement, Testing and Implementation to the Post-Implementation Review.
2 To ensure that all hand-over procedures between Systems Delivery Group and Technical Computer Services, as they affect the Network, are completed and signed off.
3 To support LGT's Active Directory, Azure Platform, Intune and MECM and other laptop configuration tools, patching servers and workstations, maintaining the cybersecurity of the IT systems that are in use at LGT.
4 To ensure that Change Control procedures and implemented and adhered to raise CCNs appropriately.
5 Keep up to date with developments in technology, particularly with regard to NHS IM&T and maintain relationships with key suppliers.
6 Provide technical input for the specification, design, implementation and development of the Trust network infrastructure and IT projects
7 Evaluate new technologies and make recommendations for strategic investment priorities.

8 To manage the day-to-day handling of all infrastructure calls assigned by the IT service desk.

9 Line management of reporting staff in line with LGT's policies and standards.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Detailed job description and main responsibilities

The candidate will possess postgraduate qualifications in IT and have a substantial knowledge and experience in Microsoft Active Directory and related environments. Further details and main responsibilities are found on the attached JD.

Person specification

Qualifications and Training

Essential criteria

• Degree in Information Technology or related subject
• Postgraduate qualification or other appropriate IT Certifications with substantial experience

Desirable criteria

• IT project Management / Prince 2 Practitioner
• Microsoft and Other IT Certifications

Experience

Essential criteria

• Extensive experience directly related to responsibilities specified.
• NHS Experience

Desirable criteria

• NHS Experience

Knowledge and Skills

Essential criteria

• The ability to communicate effectively with a wide range of people and professionals
• Excellent time management skills
• Ability to work independently
• Knowledge of current technological developments/trends in area of expertise
• Office 365 and other Microsoft Products
• Software Licencing Supervisory skills and experience

Desirable criteria

• Windows server knowledge
• Windows Active Directory knowledge

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women's staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note, not all roles will meet the criteria for a skilled worker visa.

Employer certification / accreditation badges

Documents to download

• JD (PDF, 266.4KB)
• Working at LGT (PDF, 4.2MB)
• Visa and Certificate of Sponsorship Information for Applicants (PDF, 3.8MB)