Digital Analyst

Harnham; Greater London; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

London office access

Career development

Job summary

Harnham in London is seeking a Digital Analyst to drive data-led decisions across customer experience, e-commerce performance and digital marketing. This hybrid role combines technical analysis with stakeholder storytelling in a busy retail analytics team.

You will work with SQL, Adobe/Google Analytics, and Power BI to deliver actionable insights, influence commercial decisions, and support ongoing analytics transformation projects within international markets.

Qualifications

• Commercial experience using Adobe Analytics or Google Analytics.
• Experience building reports and dashboards in Power BI or similar BI tools.
• Strong stakeholder management and communication skills.
• Experience analysing digital, e-commerce, or customer journey data.
• Ability to translate complex analysis into clear business recommendations.
• Retail, consumer, or customer-focused digital experience is highly desirable.

Responsibilities

• Analyse digital and e-commerce data to uncover actionable insights.
• Use SQL and Adobe Analytics or Google Analytics to understand customer behaviour.
• Evaluate customer journeys and website performance to identify optimisation opportunities.
• Support marketing performance and attribution analysis.
• Build and maintain dashboards and reporting solutions in Power BI.
• Present insights and recommendations to a range of business stakeholders.
• Partner with teams on A/B testing and experimentation initiatives.
• Support analytics tracking, tagging validation, and data quality activities.
• Combine data from multiple sources to provide a holistic view of performance.
• Contribute to ongoing reporting and analytics transformation projects.

Skills

Adobe Analytics

Google Analytics

Power BI

Stakeholder management

Communication skills

Digital/e-commerce data analysis

Tools

Power BI

Job description

London (Hybrid, 3 days per week) | Up to £40,000

An exciting opportunity for a Digital Analyst to join a growing Digital Analytics team, helping drive data-led decisions across customer experience, e-commerce performance, and digital marketing. This role is ideal for someone who enjoys combining technical analysis with stakeholder engagement and data storytelling.

The Company

They are a well-established consumer-focused retail business with a significant international digital presence. Their analytics function supports digital commerce teams across multiple markets, delivering insights that improve customer journeys and business performance. The team is investing in its data capabilities and is currently evolving its reporting and analytics environment, creating excellent opportunities for development and impact.

The Role

You will:

• Analyse digital and e-commerce data to uncover actionable insights.
• Use SQL and Adobe Analytics or Google Analytics to understand customer behaviour.
• Evaluate customer journeys and website performance to identify optimisation opportunities.
• Support marketing performance and attribution analysis.
• Build and maintain dashboards and reporting solutions in Power BI.
• Present insights and recommendations to a range of business stakeholders.
• Partner with teams on A/B testing and experimentation initiatives.
• Support analytics tracking, tagging validation, and data quality activities.
• Combine data from multiple sources to provide a holistic view of performance.
• Contribute to ongoing reporting and analytics transformation projects.

Your Skills & Experience

• Commercial experience using Adobe Analytics or Google Analytics.
• Experience building reports and dashboards in Power BI or similar BI tools.
• Strong stakeholder management and communication skills.
• Experience analysing digital, e-commerce, or customer journey data.
• Ability to translate complex analysis into clear business recommendations.
• Retail, consumer, or customer-focused digital experience is highly desirable.

What They Offer

• Salary up to £40,000.
• Hybrid working with three days per week in a London office.
• Exposure to large-scale digital analytics across international markets.
• Opportunities to influence commercial decisions through data and insights.
• Career development within a collaborative analytics team.
• Involvement in modernisation projects including Power BI and cloud-based analytics platforms.