Senior Design Researcher: Service Design & Innovation

Designit; Greater London; Presencial; GBP 60 000 - 90 000; Tempo integral

Resumo da oferta

Designit in London is seeking an experienced Design Researcher with strong service design capabilities. You will take an emerging proposition through its next stage of development and validation, combining design research, proposition design, experimentation and service design.

You will work hands‑on across research, testing and end‑to‑end customer experiences, collaborating with product, design, technology, data and business stakeholders to move ideas forward in complex environments.

Qualificações

• Strong design research capability across qualitative methods and hypothesis-driven exploration.
• Ability to synthesize mixed evidence into clear findings and decisions.
• Experience shaping propositions from concept to real-world testing in complex services.

Responsabilidades

• Lead design research activities to inform service design and product decisions.
• Design experiments and prototypes to validate hypotheses and gather evidence.
• Collaborate with product, design, technology and business stakeholders to advance propositions.

Conhecimentos

Design research

Qualitative research

Stakeholder collaboration

Service blueprinting

Journey mapping

Proposition design

Experimentation

Regulated environments

Descrição da oferta de emprego

Designit in London is seeking an experienced Design Researcher with strong service design capabilities. You will take an emerging proposition through its next stage of development and validation, combining design research, proposition design, experimentation and service design.

You will work hands‑on across research, testing and end‑to‑end customer experiences, collaborating with product, design, technology, data and business stakeholders to move ideas forward in complex environments.