Design Researcher

Zebra People Ltd; Greater London; Presencial; GBP 65 000 - 74 000; Tempo parcial

Resumo da oferta

Zebra People Ltd in London is seeking a Senior Design Researcher for an exploration-focused role to uncover customer needs and translate findings into design direction across discovery, concept development and evaluation. You’ll work with designers and engineers, run qualitative studies, interview users, and present insights that shape discovery, concepts and evaluation, helping teams make informed design decisions. Contract: 14 months.

Rate: £375/day Inside IR35. Location: London.

Qualificações

• Strong background in design/UX research.
• Skilled in interviewing and synthesizing complex findings.
• Experience with early-stage concepts and emerging experiences.

Responsabilidades

• Lead end-to-end qualitative research across discovery, concept development and evaluation.
• Plan and conduct research with customers.
• Explore behaviours, needs, motivations and pain points to identify opportunities.
• Synthesize research into clear insights, customer needs and design recommendations.
• Collaborate with designers to translate research into new experiences.
• Evaluate early-stage concepts and prototypes.
• Facilitate workshops to move teams from customer insight to concepts.
• Communicate research through storytelling to influence design and product strategy.

Conhecimentos

Design Research

UX Research

Qualitative Methods

User Interviews

Ferramentas

Dovetail

dscout

Descrição da oferta de emprego

We’re looking for a Senior Design Researcher to join an established innovation hub, working on the development of future products and experiences.

This is a genuinely exploratory research role. You’ll be working on problems where the answer isn’t already defined, helping teams understand customer behaviours, needs and motivations and turning that research into clear insights, opportunities and design direction. Pasted markdown

You’ll work closely with designers, engineers and other stakeholders throughout the development process, from early discovery and concept development through to prototyping and evaluation.

What you’ll be doing

• Leading end-to-end qualitative research across discovery, concept development and evaluation
• Planning and conducting research with customers
• Exploring behaviours, needs, motivations and pain points to identify opportunities
• Synthesising research into clear insights, customer needs and design recommendations
• Working closely with designers to translate research into new and improved experiences
• Evaluating early-stage concepts and prototypes
• Facilitating workshops to take teams from customer insight through to concepts and propositions
• Communicating research through clear storytelling that can influence design, product and senior stakeholders Pasted markdown

What we’re looking for

You’ll have a strong background in Design Research, UX Research, Human-Centred Design or a related discipline, with particular strength in qualitative research.

You should be comfortable taking ownership of research, choosing the right methodologies, interviewing customers, synthesising complex findings and turning them into something designers and product teams can actually use.

Experience working on early-stage concepts, future experiences or propositions where the solution isn’t yet defined would be particularly relevant. Pasted markdown

Experience with Dovetail or dscout would be useful but isn’t essential. Pasted markdown

The practical bits

Contract: 14 months
Rate: £375/day, Inside IR35
Location: London
Working pattern: 4 days per week onsite
Start: November Pasted markdown

Although this is titled Senior Design Researcher, we’re also very open to strong mid-level researchers looking to make the step up. It’s a long‑term contract and a chance to take real ownership of some genuinely exploratory research.