Design Researcher

Zebra People | B Corp™; Greater London; On-site; GBP 78,000 - 92,000; Full time

Job summary

Zebra People | B Corp is seeking a Senior Design Researcher for a 14-month contract in London, with four days per week onsite in East London. You will lead exploratory, qualitative research to uncover customer behaviours, needs and motivations and translate findings into opportunities and design direction.

Collaborating with designers and engineers from discovery through prototyping and evaluation, you’ll plan studies, synthesize insights, facilitate workshops, and tell compelling stories that

Qualifications

• Strong background in design/UX research
• Ability to own research projects from planning to synthesis
• Experience translating insights into design direction
• Experience with early-stage concepts or future experiences is a plus

Responsibilities

• Leading end-to-end qualitative research across discovery, concept development and evaluation
• Planning and conducting research with customers
• Synthesising research into clear insights, customer needs and design recommendations
• Facilitating workshops to move teams from insight to concepts and propositions
• Communicating research through storytelling that influences design, product and stakeholders
• Collaborating with designers and engineers throughout development from discovery to evaluation

Skills

Design Research

UX Research

Qualitative Research

Human-Centred Design

Workshop facilitation

Stakeholder communication

Job description

Senior Design Researcher — 14 Month Contract

£375/day | Inside IR35 | London | 4 days onsite

We’re looking for a Senior Design Researcher to join an established innovation hub, working on the development of future products and experiences.

This is a genuinely exploratory research role. You’ll be working on problems where the answer isn’t already defined, helping teams understand customer behaviours, needs and motivations and turning that research into clear insights, opportunities and design direction. Pasted markdown

You’ll work closely with designers, engineers and other stakeholders throughout the development process, from early discovery and concept development through to prototyping and evaluation.

What you’ll be doing

• Leading end-to-end qualitative research across discovery, concept development and evaluation
• Planning and conducting research with customers
• Exploring behaviours, needs, motivations and pain points to identify opportunities
• Synthesising research into clear insights, customer needs and design recommendations
• Working closely with designers to translate research into new and improved experiences
• Evaluating early-stage concepts and prototypes
• Facilitating workshops to take teams from customer insight through to concepts and propositions
• Communicating research through clear storytelling that can influence design, product and senior stakeholders Pasted markdown

What we’re looking for

You’ll have a strong background in Design Research, UX Research, Human-Centred Design or a related discipline, with particular strength in qualitative research.

You should be comfortable taking ownership of research, choosing the right methodologies, interviewing customers, synthesising complex findings and turning them into something designers and product teams can actually use.

Experience working on early-stage concepts, future experiences or propositions where the solution isn't yet defined would be particularly relevant. Pasted markdown

Experience with Dovetail or dscout would be useful but isn't essential. Pasted markdown

The practical bits

Contract: 14 months

Location: London

Working pattern: 4 days per week onsite in East London.