Senior Data Centre Engineer

HAMILTON ROWE RECRUITMENT SERVICES LTD; London; On-site; GBP 58,000; Full time

Job summary

An established industry player is seeking a Senior Data Centre Engineer to join their dynamic team. This pivotal role involves working on a shift basis, focusing on optimizing Data Centre operations, including cabling installation, server mounting, and troubleshooting. You will be responsible for ensuring compliance with standards and providing essential support to various stakeholders. With opportunities for internal progression and additional training, this position offers a chance to advance your career in a supportive environment. If you have a passion for technology and a knack for problem-solving, this role is perfect for you.

Benefits

23 days annual leave entitlement

Company pension

Internal progression

Additional training

Qualifications

• Experience in operational Data Centre environments with rack elevation design.
• Skilled in installing network cross-connects and cabinet patching.

Responsibilities

• Support pre-scheduled and reactive workflows at the Data Centre.
• Plan and optimize Data Centre space and cabinet utilization.

Skills

Data Centre Operations

Network Cabling Installation

Troubleshooting

Mechanical and Electrical Configurations

Tools

Remedy

ServiceNow

Job description

Senior Data Centre Engineer
Heathrow
Up to GBP58,000

Our client is looking for an experienced Senior Data Centre engineer to work on a shift basis (4on 4off Days & Nights) to specialise in activities such as cross connects, localised patching, racking and decommissioning.

Job Duties

• Provide support for both pre-scheduled and reactive operational workflows at the Data Centre or, as pre-arranged, at other locations.
• Plan and optimize the efficient use of Data Centre space and cabinet utilization in accordance with the Hosting Data Centre Standards.
• Prepare quotations in alignment with defined standards and Operational Level Agreements (OLAs).
• Mount servers, storage, and network equipment in cabinets, adhering to current Data Centre standards.
• Install Data Centre cabling for managed solutions and internal networks, following design documentation and utilizing current copper, fibre, and patch paneling standards.
• Deliver pre- and post-sales support to relevant support specialists, Account Managers, and Service Managers.
• Manage Remedy/ServiceNow tickets, ensuring actions are completed within agreed internal OLAs or Customer Service Level Agreements (SLAs).
• Support governance activities by addressing any non-compliance issues and managing them to resolution.
• Investigate incidents and faults, identify root causes, and implement appropriate remedies.
• Prepare accurate and timely reports as required.
• Ensure corrective and repair work complies with current regulations.

Key Requirements

• Experience working in an operational Data Centre environment, including rack elevation design and handling server, storage, and network hardware.
• Skilled in the installation of network cross-connects and cabinet patching using copper and fibre cabling.
• Proficient in troubleshooting and resolving faults in live customer hosting solutions.
• Strong understanding of the mechanical and electrical configurations within a Data Centre.

Salary & Benefits

• Up to GBP58,000
• Working on a Continental Day s & Night s Shift pattern
• 23 days annual leave entitlement
• Company pension
• Internal progression
• Additional training