Senior Customer Service & Admin Specialist | 4K Bonus

Pertemps Bond; Tamworth; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

£4K bonus

Job summary

Pertemps Bond is seeking an experienced Customer Advisor with senior administrative skills to join a well-established team in Tamworth. The role is fast-paced and requires high accuracy and strong organisational abilities. You will provide internal support to assigned customers, manage administration and reporting, and handle complaints to protect the business.

A car is recommended due to outskirts location. This is a full-time permanent role with a £4K bonus on top of base salary.

Qualifications

• Energetic and enthusiastic candidate with professional customer service
• Strong attention to detail and ability to work under pressure in a dynamic environment
• IT literate and methodical approach to work
• Able to work in a team and on own initiative

Responsibilities

• Provide high-level internal support and communication to allocated customers
• Handle returns/credits and manage discrepancies and non-conformances
• Maintain and develop relationships with customers and support project-based activities
• Support reporting and risk management by addressing complaints and errors

Skills

Customer service

Administrative skills

Attention to detail

IT literacy

Job description

Pertemps Bond is seeking an experienced Customer Advisor with senior administrative skills to join a well-established team in Tamworth. The role is fast-paced and requires high accuracy and strong organisational abilities. You will provide internal support to assigned customers, manage administration and reporting, and handle complaints to protect the business.

A car is recommended due to outskirts location. This is a full-time permanent role with a £4K bonus on top of base salary.