Service Administrator / Driver

The Best Connection Group Limited; Tamworth; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Online payslips

Pension contribution

Ongoing temporary assignment

28 days paid annual leave pro-rata

Job summary

The Best Connection Tamworth is recruiting for a Service Administrator / Driver to join their automotive team in Tamworth. The role blends administration, customer service and vehicle movements within a professional environment, with potential to secure a permanent position.

Responsibilities include helping customers, booking appointments, and coordinating with workshop staff in a busy setting. Monday–Friday, 08:00–18:00, with ongoing temp-to-perm prospects.

Qualifications

• A full UK manual driving licence.
• Be 25 years of age or older for vehicle insurance purposes.
• Good communication and organisational skills.
• A professional, friendly and confident manner.
• Confidence using computers, email and telephone systems.
• The ability to multitask and work effectively in a busy environment.

Responsibilities

• Acting as the first point of contact for customers, both face-to-face and over the telephone.
• Welcoming customers and providing a friendly, professional service.
• Booking customer appointments and managing service schedules.
• Answering incoming telephone calls and responding to email enquiries.
• Liaising with customers and workshop technicians to ensure effective communication.
• Completing data entry and maintaining accurate records.
• Carrying out general administrative duties.
• Moving customer vehicles around the site when required.
• Safely driving customer vehicles into and out of the service workshop.

Skills

Driving licence

Customer service

Office administration

Organisational skills

Communication

Multitasking

Job description

Additional Hours: One Saturday per month

Contract: Temporary to Permanent

The Best Connection Tamworth are recruiting for a Service Administrator / Driver

Our client, based in Tamworth, is looking for a professional, organised and customer-focused Service Administrator / Driver to join their busy automotive team.

This is a varied role combining administration, customer service and vehicle movements within a professional automotive environment. It offers an excellent opportunity for someone who enjoys working with people, keeping things organised and delivering a high standard of customer service, with the potential to secure a permanent position.

The Role

Your responsibilities will include:

• Acting as the first point of contact for customers, both face-to-face and over the telephone.
• Welcoming customers and providing a friendly, professional service.
• Booking customer appointments and managing service schedules.
• Answering incoming telephone calls and responding to email enquiries.
• Liaising with customers and workshop technicians to ensure effective communication.
• Completing data entry and maintaining accurate records.
• Carrying out general administrative duties.
• Moving customer vehicles around the site when required.
• Safely driving customer vehicles into and out of the service workshop.

Requirements

The successful candidate will have:

• A full UK manual driving licence.
• Be 25 years of age or older for vehicle insurance purposes.
• Good communication and organisational skills.
• A professional, friendly and confident manner.
• Confidence using computers, email and telephone systems.
• The ability to multitask and work effectively in a busy environment.
• A reliable, flexible and proactive approach to work.

Previous administration, reception or customer service experience would be an advantage.

What's on Offer?

• £13.46 per hour.
• Monday to Friday, 08:00-18:00.
• Long-term career prospects.
• A varied role within a busy automotive environment.

Benefits of Working with The Best Connection

• Weekly pay - every Friday.
• Online payslips.
• Pension contribution.
• Ongoing temporary assignment.
• 28 days paid annual leave pro-rata for PAYE, inclusive of statutory holidays.

The Best Connection is acting as an Employment Business in relation to this vacancy.