Senior CRM & Data Insights Lead

LLOYD'S REGISTER INTERNATIONAL; Cambridge; On-site; GBP 32,000 - 40,000; Full time

Job summary

Arthur Rank Hospice Charity in Cambridge is seeking a Senior Databasing Officer to lead the development and accuracy of our CRM system (Donorflex) and serve as the main contact for system queries.

You will oversee data processing, exports and reporting, and analyse supporter data to support income generation and care costs. The role is full-time (37.5 hours) based at the Cambridge hospice.

Qualifications

• Degree in computer science or related field or equivalent working experience.
• Advanced knowledge of Excel.
• Working knowledge of data protection legislation.
• Previous experience with IT programmes or CRM systems along with producing reporting and data analysis is essential.

Responsibilities

• Leading on the operational development and optimisation of our CRM
• Planning and implementing system and process improvements
• Overseeing the accurate processing of supporter data
• Managing data exports and reporting
• Data analysis

Skills

Data analysis

Advanced Excel

Education

Degree in Computer Science or related field

Tools

Donorflex CRM

Job description

Arthur Rank Hospice Charity in Cambridge is seeking a Senior Databasing Officer to lead the development and accuracy of our CRM system (Donorflex) and serve as the main contact for system queries.

You will oversee data processing, exports and reporting, and analyse supporter data to support income generation and care costs. The role is full-time (37.5 hours) based at the Cambridge hospice.