Data-Driven Fundraising Database Administrator (Part-Time)

Smart Hire; Lancashire; On-site; GBP 25,000 - 28,000; Part time

Benefits offered by this job

38 days annual leave

Free onsite parking

Subsidised onsite canteen

Access to training and development

Employee wellbeing support

Pension scheme options

Job summary

Trinity Hospice is seeking a Database Administrator to join our Fundraising Team. You will ensure accurate processing and recording of fundraising income and supporter information in Donorflex, working closely with fundraising and finance colleagues to reconcile income and maintain records.

The role requires meticulous data handling, strong IT skills, and a commitment to confidentiality. We offer 38 days leave, free parking, and opportunities for training and development while supporting vital

Qualifications

• Experience using a CRM or customer relationship database.
• Strong administration and customer service experience.
• Experience handling financial information and processing data accurately.
• Excellent IT skills, including Microsoft Office applications.
• Ability to manage competing priorities and meet deadlines.
• Strong verbal and written communication skills.
• Understanding of data protection and the importance of confidentiality.

Responsibilities

• Processing and recording fundraising income from multiple sources.
• Maintaining accurate donor and supporter records in Donorflex.
• Managing regular giving administration, including Direct Debits.
• Supporting funeral and in memory donations processes.
• Ensuring timely acknowledgements and excellent customer service.
• Producing accurate data for fundraising activity and income analysis.
• Serving as a key expert on the fundraising database for colleagues.
• Collaborating with fundraising, finance and supporter care to ensure accuracy and compliance.

Skills

CRM experience

Administration

Customer service

Financial data handling

Microsoft Office

Time management

Communication skills

Data protection

Job description

Trinity Hospice is seeking a Database Administrator to join our Fundraising Team. You will ensure accurate processing and recording of fundraising income and supporter information in Donorflex, working closely with fundraising and finance colleagues to reconcile income and maintain records.

The role requires meticulous data handling, strong IT skills, and a commitment to confidentiality. We offer 38 days leave, free parking, and opportunities for training and development while supporting vital