Senior Credit Controller - Lead Cash Collection & Team

Carrington Wood; Plymouth; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free on-site parking

Company pension scheme

Annual leave

Health & wellbeing programme

Cycle to work scheme

Company events

Training and development opportunities

Career progression

Job summary

Carrington Wood is seeking a Senior Credit Controller to join the finance team in Plymouth, office-based. You will take ownership of the credit control function, monitor aged debt and support a small team of Credit Control Assistants.

You will build strong relationships with customers, resolve payment queries and assist with allocations and reconciliations. AAT or equivalent qualifications are desirable but not essential.

Qualifications

• 3+ years' experience in credit control.
• Experience with aged debt and cash collection.
• Excellent communication and attention to detail.
• Experience mentoring junior colleagues is advantageous.

Responsibilities

• Manage aged debt ledger and recover overdue balances.
• Own debt recovery and cash collection across the business.
• Support a small team of Credit Control Assistants.
• Build relationships with customers and resolve payment queries.
• Liaise with finance and operations to resolve queries.
• Assist with allocations and bank reconciliations.
• Upload invoices to customer portals.
• Produce credit control reports and updates on outstanding debt.
• Support wider finance team with day-to-day tasks.
• Help improve credit control processes and cash collection.

Skills

Credit control

Aged debt

Cash collection

Communication

Mentoring

Education

AAT or related finance qualification

Tools

Accounting software

Microsoft Office

Job description

Carrington Wood is seeking a Senior Credit Controller to join the finance team in Plymouth, office-based. You will take ownership of the credit control function, monitor aged debt and support a small team of Credit Control Assistants.

You will build strong relationships with customers, resolve payment queries and assist with allocations and reconciliations. AAT or equivalent qualifications are desirable but not essential.