Senior Credit Controller

Carrington Wood; Plymouth; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free on-site parking

Company pension scheme

Annual leave

Health & wellbeing programme

Cycle to work scheme

Company events

Training and development opportunities

Career progression

Job summary

Carrington Wood is seeking a Senior Credit Controller to join the finance team in Plymouth, office-based. You will take ownership of the credit control function, monitor aged debt and support a small team of Credit Control Assistants.

You will build strong relationships with customers, resolve payment queries and assist with allocations and reconciliations. AAT or equivalent qualifications are desirable but not essential.

Qualifications

• 3+ years' experience in credit control.
• Experience with aged debt and cash collection.
• Excellent communication and attention to detail.
• Experience mentoring junior colleagues is advantageous.

Responsibilities

• Manage aged debt ledger and recover overdue balances.
• Own debt recovery and cash collection across the business.
• Support a small team of Credit Control Assistants.
• Build relationships with customers and resolve payment queries.
• Liaise with finance and operations to resolve queries.
• Assist with allocations and bank reconciliations.
• Upload invoices to customer portals.
• Produce credit control reports and updates on outstanding debt.
• Support wider finance team with day-to-day tasks.
• Help improve credit control processes and cash collection.

Skills

Credit control

Aged debt

Cash collection

Communication

Mentoring

Education

AAT or related finance qualification

Tools

Accounting software

Microsoft Office

Job description

Senior Credit Controller

• Salary: To be discussed on application
• Location: Plymouth – Office-based
• Hours: Monday to Friday, full-time
• Contract: Permanent

Are you an experienced Credit Controller looking for your next step within a growing and established organisation?

We are currently supporting a successful and expanding business with the appointment of a Senior Credit Controller to join their finance team in Plymouth.

This is a fantastic opportunity for an experienced Credit Controller to take greater ownership of the credit control function, manage an aged debt ledger and support a small team.

What You'll Be Doing

• Managing and monitoring the aged debt ledger, ensuring outstanding balances are recovered promptly
• Taking ownership of debt recovery and cash collection across the business
• Managing and supporting a small team of Credit Control Assistants
• Building strong relationships with customers and resolving payment queries
• Liaising with finance and operational teams to resolve account and invoice queries
• Assisting with payment allocations and bank reconciliations
• Uploading invoices to customer portals
• Producing accurate credit control reports and providing updates on outstanding debt
• Supporting the wider finance team with day-to-day activities where required
• Helping to improve credit control processes and cash collection performance

What We're Looking For

• Previous experience working within a Credit Controller or Senior Credit Controller position
• At least 3 years' experience within credit control
• Strong knowledge of credit control processes, aged debt and cash collection
• Excellent communication skills with the confidence to deal with challenging customer conversations
• Strong attention to detail and accuracy when dealing with financial information
• Experience using accounting software and Microsoft Office
• Good relationship-building skills and a customer-focused approach
• Previous experience managing, supervising or mentoring junior colleagues would be advantageous
• AAT or relevant finance qualification is desirable
• Experience within construction, building compliance, fire safety or a similar industry would be beneficial but is not essential

Why You'll Love This Role

• £35,000 salary
• Permanent position within a growing organisation
• Free on-site parking
• Company pension scheme
• Additional annual leave
• Health & wellbeing programme
• Cycle to work scheme
• Company events
• Training and professional development opportunities
• Genuine opportunity for career progression as the finance function continues to grow