Senior Credit Controller: Cashflow & Risk Lead

Butler Rose Ltd; Taunton; On-site; GBP 35,000 - 48,000; Full time

Job summary

Butler Rose Ltd is seeking an experienced Credit Controller to own a busy debtor ledger and lead cash collection with a commercial mindset. You will collaborate with Finance, Sales and senior stakeholders, delivering insight into debtor performance and resolving complex accounts with diligence.

The role emphasizes accurate reporting, effective dispute resolution and proactive risk management, ensuring strong cash flow and working capital support for the business.

Qualifications

• Strong experience in credit control within a complex/high-volume ledger.
• Excellent knowledge of aged debtor reporting and reconciliations.
• Proven ability to manage disputes and achieve timely settlements.
• Advanced Excel skills for reporting and analysis.
• Confident in presenting to stakeholders and leading meetings.
• Commercially aware, organised and persistent approach.
• Ability to balance customer relationships with credit-risk management.
• Experience with retailer deductions such as Amazon Vendor Central is advantageous.

Responsibilities

• Take end-to-end ownership of the trade debtor ledger and deliver effective, risk-based cash collection.
• Manage key and high-risk customer accounts, maintaining relationships while being firm on overdue debt.
• Contact customers by phone and email and process card payments securely by phone.
• Produce weekly and monthly debtor reports, highlighting overdue balances, disputes, payment promises and risks.
• Lead monthly debtor review meetings with Finance, Sales, Account Management and senior stakeholders.
• Prepare short-term cash collection forecasts and highlight risks affecting cash flow.
• Recommend actions including holds, credit-limit changes, payment plans and write-offs.
• Take ownership of complex reconciliations, investigating payment differences and pricing claims.
• Collaborate with Sales, Supply Chain, Customer Service and Finance to resolve disputes and prevent issues.
• Support month-end reporting and identify process improvements to invoicing and collection.

Skills

Credit control experience

Excel skills

Tools

Sage 200 Professional

Excel

Job description

Butler Rose Ltd is seeking an experienced Credit Controller to own a busy debtor ledger and lead cash collection with a commercial mindset. You will collaborate with Finance, Sales and senior stakeholders, delivering insight into debtor performance and resolving complex accounts with diligence.

The role emphasizes accurate reporting, effective dispute resolution and proactive risk management, ensuring strong cash flow and working capital support for the business.