Senior Credit Controller/Accounts Receivable Specialist

Greenwell Gleeson; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Greenwell Gleeson is recruiting for an experienced Senior Credit Controller / Accounts Receivable Specialist to join a growing Birmingham-based business in a newly created, standalone position. This is not simply a role focused on chasing overdue debt.

You will take full ownership of the Accounts Receivable function, managing the customer journey from raising invoices through to cash collection, allocation and reconciliation, with autonomy to review processes and implement improvements.

Qualifications

• Strong end-to-end Accounts Receivable experience.
• Proven track record of managing and collecting a ledger.
• Excellent customer communication and relationship-building skills.
• Strong reconciliation and problem-solving ability.
• Experience dealing with invoice queries and disputes.
• A proactive approach to process improvement.
• Confidence working independently and taking ownership.

Responsibilities

• Full ownership of the Accounts Receivable ledger.
• Raising and issuing customer invoices accurately and on time.
• Managing customer accounts from invoicing through to payment.
• Proactively collecting outstanding debt and reducing aged balances.
• Cash allocation and account reconciliation.
• Investigating and resolving invoice and payment queries.
• Managing disputes and liaising with internal teams to achieve resolution.
• Producing aged debt and cash collection reporting.
• Monitoring customer payment behaviour and identifying potential risks.
• Ensuring customer accounts and records are accurate and up to date.
• Reviewing existing AR and Credit Control processes.
• Identifying opportunities to improve efficiency, controls and automation.
• Implementing improved processes and ways of working.
• Building strong relationships with customers and internal stakeholders.
• Confidence working independently and taking ownership.

Skills

Accounts Receivable

Credit Control

Customer communication

Relationship building

Reconciliation

Process improvement

Job description

Senior Credit Controller / Accounts Receivable Specialist

Birmingham City Centre £30,000 - £40,000 Hybrid - 2 Days WFH

Greenwell Gleeson is recruiting for an experienced Senior Credit Controller / Accounts Receivable Specialist to join a growing Birmingham-based business in a newly created, standalone position.

This is not simply a role focused on chasing overdue debt.

You will take full ownership of the Accounts Receivable function, managing the entire customer journey from raising invoices through to cash collection, allocation and reconciliation.

You will have the autonomy to review existing processes, identify inefficiencies and implement improvements that make the AR function more streamlined, accurate and effective.

The role will include:

• Full ownership of the Accounts Receivable ledger

• Raising and issuing customer invoices accurately and on time

• Managing customer accounts from invoicing through to payment

• Proactively collecting outstanding debt and reducing aged balances

• Cash allocation and account reconciliation

• Investigating and resolving invoice and payment queries

• Managing disputes and liaising with internal teams to achieve resolution

• Producing aged debt and cash collection reporting

• Monitoring customer payment behaviour and identifying potential risks

• Ensuring customer accounts and records are accurate and up to date

• Reviewing existing AR and Credit Control processes

• Identifying opportunities to improve efficiency, controls and automation

• Implementing improved processes and ways of working

• Building strong relationships with customers and internal stakeholders

• Confidence working independently and taking ownership

  Greenwell Gleeson Ltd is acting as an Employment Business in relation to this vacancy.To find out more about how and why Greenwell Gleeson Ltd process your personal data in line with the data protection regime please go to the privacy notice on our website

About you

We are looking for someone with strong Credit Control / Accounts Receivable experience who is comfortable taking ownership of a function rather than working as one member of a large credit team.

You will ideally have:

• Strong end-to-end Accounts Receivable experience

• A proven track record of managing and collecting a ledger

• Excellent customer communication and relationship-building skills

• Strong reconciliation and problem-solving ability

• Experience dealing with invoice queries and disputes

• A proactive approach to process improvement

• Confidence working independently and taking ownership

  Greenwell Gleeson Ltd is acting as an Employment Business in relation to this vacancy.To find out more about how and why Greenwell Gleeson Ltd process your personal data in line with the data protection regime please go to the privacy notice on our website