Credit Controller

Confidential; Warrington; On-site; GBP 27,000 - 37,000; Full time

Job summary

Confidential in Widnes is seeking an experienced Credit Controller to join a busy finance team in the UK. You will protect cash flow, manage credit risk, and build strong customer relationships.

You will monitor accounts, collect debts, assess creditworthiness, set credit limits, and support month-end activities. Experience with Microsoft Dynamics 365 Business Central is essential.

Qualifications

• Experience in credit risk assessment and credit management principles.
• Proven track record in accounts receivable, collections, and cash protection.
• Familiarity with MS Dynamics 365 Business Central and rebate management.
• Experience handling intercompany credit limits and foreign currency transactions.

Responsibilities

• Assess and approve new customer credit applications per policy.
• Monitor credit limits and customer exposure; adjust as needed.
• Proactively collect debts via phone, email, and letters.
• Maintain debtor records, allocate payments, and reconcile accounts.
• Produce aged debtor reports and highlight high-risk accounts.
• Administer rebate agreements and reconcile rebate accruals.
• Maintain customer master data in Dynamics 365; support month-end tasks.

Skills

MS Dynamics 365 BC

Credit risk assessment

Accounts receivable

Intercompany limits

Rebates management

Currency transactions

Credit limit monitoring

Tools

Microsoft Dynamics 365 Business Central

Job description

Credit Controller

Widnes

£32,000

Our client is seeking an experienced Credit Controller to join an established finance team. This is an excellent opportunity for a proactive and commercially minded individual to play a key role in protecting cash flow, managing credit risk, and building strong customer relationships within a successful and expanding business.

As Credit Controller you will be responsible for managing the company's credit risk while supporting healthy cash flow across the organisation. The role involves monitoring customer accounts, collecting outstanding debts, assessing creditworthiness, managing credit limits, and ensuring compliance with company credit policies. Working closely with the Sales and Finance teams, you will resolve account queries efficiently and contribute to the wider financial objectives of the business.

Key Responsibilities

Credit Management

• Assess and approve new customer credit applications in accordance with company policy.
• Monitor customer credit limits and review customer exposure on an ongoing basis.
• Recommend amendments to credit limits based on financial performance, payment history, and business risk.
• Manage and monitor credit limits across group entities.

Accounts Receivable and Collections

• Proactively collect outstanding debts by telephone, email, and written correspondence.
• Maintain accurate records of collection activities and customer communications.
• Allocate customer payments and reconcile customer accounts where required.
• Investigate and resolve payment queries promptly to minimise overdue balances.
• Produce aged debtor reports and elevate high-risk accounts to management.
• Reduce overdue debt while maintaining positive customer relationships.

Customer Rebates

• Administer customer rebate agreements in line with contractual terms.
• Calculate, reconcile, and validate rebate accruals and payments.
• Investigate discrepancies relating to rebate claims.
• Work closely with the Sales and Commercial teams to ensure rebate agreements are accurately maintained.

Systems

• Microsoft Dynamics 365 Business Central
• Maintain accurate customer master data within Microsoft Dynamics 365 Business Central.
• Process customer account updates, credit limit changes, payment terms, and account blocks.
• Generate reports and analyse receivables.

Financial Reporting

• Prepare weekly and monthly debtor reports.
• Report on aged debt, collection performance, bad debt exposure, and cash collection forecasts.
• Assist with month-end activities, including reconciliations and provisions for doubtful debts.
• Support internal and external audit requests relating to accounts receivable.

Skills and Experience

• Strong working knowledge of Microsoft Dynamics 365 Business Central.
• Experience managing customer rebates and rebate reconciliations.
• Experience managing intercompany credit limits.
• Knowledge of parental guarantees and bank guarantees.
• Strong understanding of credit risk assessment and credit management principles.
• Experience working with foreign currency transactions.