Accounts Receivable & Credit Control Assistant

Syntech Recruitment Ltd; Woking; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Monthly production bonus

Private pension

Private medical insurance

Cash plan

Life insurance

Cycle to Work

Job summary

Syntech Recruitment Ltd is seeking an Accounts Receivable & Credit Control Assistant to own the AR ledger and credit control function, ensuring debts are collected promptly and customer accounts stay accurate.

Working with Shipping and Operations, you will resolve billing issues, minimise overdue debt, and support cash flow management. The role reports to the Transaction Finance Manager with day-to-day support from Accounts Payable.

Qualifications

• Proven experience within Accounts Receivable, credit control, and cash allocations.
• Experience working with ERP systems and managing high-volume customer queries.
• Friendly, proactive attitude with a team-player mindset.
• Excellent organizational skills with ability to work under pressure and meet deadlines.
• Strong communication to build relationships with customers and internal teams.
• Ability to commute daily to Send, Woking, Surrey.

Responsibilities

• Managing outstanding customer debt collection across UK entities via email, phone, and meetings.
• Monitoring aged debt, escalating issues, and supporting cash collection forecasting.
• Acting as primary owner of the Accounts Receivable mailbox and resolving customer queries promptly.
• Allocating customer receipts accurately, investigating unallocated cash, and supporting bank reconciliations.
• Maintaining customer account records within the ERP system, preparing statements, and reconciling ledgers.
• Working with Shipping and Sales Order processing to generate credit notes, recharge invoices, and resolve billing disputes.
• Supporting month-end close activities, debtor metrics reporting, and audit requirements.
• Providing holiday and peak workload cover for the Accounts Payable function.

Skills

Accounts Receivable

Credit Control

Cash Allocations

ERP Systems

Communication

Tools

ERP System

Job description

Accounts Receivable & Credit Control Assistant

Location: Send, Woking, Surrey

Salary: £26,000 per annum + Monthly Bonus + Excellent Benefits

Hours: 36 hours per week (Monday to Thursday 9:00am–5:15pm, Friday 9:00am–5:00pm, with flexible core hours)

Type: Permanent, Full-Time

Our client is looking for an Accounts Receivable & Credit Control Assistant to take ownership of the Accounts Receivable ledger and credit control function, ensuring customer debts are collected in a timely manner and customer accounts remain accurate and up to date. Working closely with the Shipping and Operations teams, you will resolve billing issues, minimise overdue debt, and support effective cash flow management.

The position reports directly to the Transaction Finance Manager with a dotted line to the Accounts Payable Supervisor for day-to-day support. If you are a proactive, positive self-starter who thrives in a fast-paced SME environment, this could be an excellent opportunity.

What's in it for you?

• £26,000 per annum (depending on experience)


• Monthly production bonus


• Flexible working pattern (36 hours per week with core hours flexibility)


• 24 days holiday per annum plus bank holidays


• Aviva private pension scheme (5% employee / 3% employer contribution)


• BUPA private medical insurance (after probation)


• Simply Health Optimise Plus cash plan


• Group Life insurance (2x basic salary)


• Cycle to Work scheme & government childcare voucher administration


• Free on-site gym membership & EV car charging points


• Free weekly on-site yoga and boxercise classes


• Transport to and from the local station

Accounts Receivable & Credit Control Assistant role

You’ll be responsible for:

• Managing outstanding customer debt collection across UK trading entities via email, phone, and meetings


• Monitoring aged debt, escalating issues, and supporting cash collection forecasting


• Acting as primary owner of the Accounts Receivable mailbox and resolving customer queries promptly


• Allocating customer receipts accurately, investigating unallocated cash, and supporting bank reconciliations


• Maintaining customer account records within the ERP system, preparing statements, and reconciling ledgers


• Working with Shipping and Sales Order processing to generate credit notes, recharge invoices, and resolve billing disputes


• Supporting month-end close activities, debtor metrics reporting, and audit requirements


• Providing holiday and peak workload cover for the Accounts Payable function

Accounts Receivable & Credit Control Assistant Profile

• Proven experience within Accounts Receivable, credit control, and cash allocations


• Experience working with ERP systems and managing high-volume customer query mailboxes


• A friendly, proactive, and positive attitude with a strong team-player mindset


• Excellent organizational skills with the ability to work under pressure and meet tight deadlines


• Strong communication skills to build lasting relationships with customers and internal teams


• Basic understanding of Accounts Payable processes to support cross-functional coverage


• Ability to commute daily to Send, Woking, Surrey