RECfinancial are seeking a detail-oriented and proactive Senior Credit Controller to join a well-known Leicester-based business. This is a full-time permanent position, working 37.5 hours per week, Monday to Friday, with a hybrid working option.
Main Responsibilities of the Senior Credit Controller role:
- Raise credit notes and amend billing discrepancies to support timely and accurate payments.
- Identify and assess credit risks, escalating issues where necessary to mitigate potential financial exposure.
- Proactively collect payments from both private and public sector clients through phone and email communication.
- Ensure invoices are sent to the correct contacts and that internal procedures are followed, including issuing monthly statements and monitoring shared inboxes and client portals.
- Investigate and resolve queries related to billing reconciliations, purchase orders, portal issues, and invoicing errors.
- Liaise effectively with project managers and team leads to drive prompt issue resolution and facilitate timely payments, while maintaining clear records of all interactions.
- Maintain a comprehensive database of client contacts and monitor credit limits.
- Record payment promises and remittance advice daily, contributing to accurate cash forecasting and reporting.
Ideal Qualities of the Senior Credit Controller
- A high level of understanding of credit control principles and practices, ideally with a background in the industry.
- At least 3-5 years of experience in a credit control role.
- Strong problem-solving skills and the ability to handle difficult conversations with clients professionally.
- A solid understanding of cash forecasting and credit risk.
- Excellent analytical and problem-solving skills.
Skills and Experience:
- Part Qualified (e.g., ACA, ACCA, CIMA) preferred.
- Proficiency in Microsoft Excel and accounting software.
- Excellent written and verbal communication skills.
- Organised, flexible, enthusiastic, and self-motivated.
- Ability to work independently or as part of a team.
What They Can Offer for the Senior Credit Controller:
- Salary of £33,000 - £35,000.
- Flexible start and finish times.
- A supportive and collaborative work environment.
Don’t miss out on this fantastic opportunity. Apply through the website, or contact Tracey Ball at 0116 3501547 / 07398 716656, or email Tracey@recfinancial.co.uk.
Please note we are unable to accept candidates without UK experience or those requiring sponsorship.