Senior Contracts Manager — Social Housing Repairs & Maintenance

United Infrastructure Ltd; Loughton; On-site; GBP 55,000 - 75,000; Full time

Job summary

United Infrastructure is seeking an experienced Contracts Manager to lead responsive repairs and maintenance contracts within the Social Housing sector in Loughton. You will manage contracts, lead operational teams, monitor KPIs and ensure H&S compliance.

Join United Infrastructure to drive performance, profitability and customer satisfaction while developing your team and supporting growth of long-term social housing contracts across the UK.

Qualifications

• Proven Contracts Manager experience within Social Housing.
• Strong repairs, maintenance, voids or property services background.
• Schedule of Rates (SOR) experience essential.
• Strong commercial and financial management skills.
• Full UK Driving Licence.

Responsibilities

• Manage responsive repairs, voids, disrepair, and maintenance contracts.
• Lead operational teams to achieve performance, quality, and budget targets.
• Monitor contract profitability, KPIs, and compliance requirements.
• Manage client, resident, and stakeholder relationships.
• Oversee SOR contracts, variations, valuations, and commercial controls.
• Ensure Health & Safety compliance and high customer satisfaction.
• Support business growth and develop team performance.

Job description

United Infrastructure is seeking an experienced Contracts Manager to lead responsive repairs and maintenance contracts within the Social Housing sector in Loughton. You will manage contracts, lead operational teams, monitor KPIs and ensure H&S compliance.

Join United Infrastructure to drive performance, profitability and customer satisfaction while developing your team and supporting growth of long-term social housing contracts across the UK.