Contracts Manager

United Infrastructure Ltd; Thame; On-site; GBP 60,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Job summary

United Infrastructure Ltd. seeks an experienced Contracts Manager to lead responsive repairs and maintenance contracts in the social housing sector from its Thame operations.

You will drive performance, profitability, and customer satisfaction while navigating regulatory and health & safety requirements. The role requires strong leadership, commercial insight, and the ability to manage client and resident relationships, ensuring quality delivery on time and within budget.

Qualifications

• Proven Contracts Manager experience within Social Housing.
• Strong background in repairs, maintenance, voids, or property services.
• Schedule of Rates (SOR) experience essential.
• Strong commercial and financial management skills.
• Excellent leadership, communication, and stakeholder management abilities.

Responsibilities

• Manage responsive repairs, voids, disrepair, and maintenance contracts.
• Lead operational teams to achieve performance, quality, and budget targets.
• Monitor contract profitability, KPIs, and compliance requirements.
• Manage client, resident, and stakeholder relationships.
• Oversee SOR contracts, variations, valuations, and commercial controls.
• Ensure Health & Safety compliance and high customer satisfaction.

Skills

Contract management

Leadership

Stakeholder management

Financial acumen

Tools

SOR experience

Job description

Contracts Manager (Repairs & Maintenance)

Location: Thame

United Infrastructure is looking for an experienced Contracts Manager to lead the delivery of responsive repairs and maintenance contracts within the Social Housing sector.

Key Responsibilities

• Manage responsive repairs, voids, disrepair, and maintenance contracts.
• Lead operational teams to achieve performance, quality, and budget targets.
• Monitor contract profitability, KPIs, and compliance requirements.
• Manage client, resident, and stakeholder relationships.
• Oversee SOR contracts, variations, valuations, and commercial controls.
• Ensure Health & Safety compliance and high customer satisfaction.
• Support business growth and develop team performance.

Requirements

• Proven Contracts Manager experience within Social Housing.
• Strong background in repairs, maintenance, voids, or property services.
• Schedule of Rates (SOR) experience essential.
• Strong commercial and financial management skills.
• Excellent leadership, communication, and stakeholder management abilities.
• Full UK Driving Licence.

Desirable

• SMSTS (or willingness to obtain).
• Construction or management qualification.
• CSCS Card and First Aid at Work.

Why Join Us?

• Competitive salary and benefits.
• Supportive and growing business.
• Career progression and training opportunities.
• Long-term social housing contracts.
• Opportunity to improve homes and communities.

Join United Infrastructure and help deliver high-quality repairs and maintenance services across the Social Housing sector.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.