Senior Contracts Lead: Q2C, Compliance & Analytics

ZoomInfo Technologies LLC; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

ZoomInfo is seeking a detail-oriented Contracts Administrator to manage the contract lifecycle from quote to cash, ensuring compliance and process improvements.

You will work as a key liaison between Sales, Legal, and Finance teams, maintaining accuracy in contract data, and supporting audits and reporting with Salesforce and ServiceNow. The role emphasizes collaboration, process optimization, and stakeholder guidance.

Qualifications

• 5+ years of experience in contract administration, sales operations, or related role.
• Proficiency in Salesforce (SFDC) with report building capabilities.
• Experience with DocuSign and contract management systems.

Responsibilities

• Queue management & operations, including approvals, closing, and help chat queues.
• Contract management & processing: execute quote-to-cash, review quotes, and customize contracts.
• Compliance & risk management: monitor compliance and assess contract risks.
• Stakeholder collaboration: partner with Sales, Legal, and Finance teams.
• Process improvement & analytics: build Salesforce reports and derive insights.
• Training & knowledge management: train new hires and maintain docs.

Skills

Analytical skills

Communication

Detail oriented

Organizational skills

Independent worker

Multitasking

Education

Bachelor's degree in Business Administration

Tools

Salesforce

Salesforce Reports

DocuSign

JIRA

ServiceNow

Microsoft Office

Job description

ZoomInfo is seeking a detail-oriented Contracts Administrator to manage the contract lifecycle from quote to cash, ensuring compliance and process improvements.

You will work as a key liaison between Sales, Legal, and Finance teams, maintaining accuracy in contract data, and supporting audits and reporting with Salesforce and ServiceNow. The role emphasizes collaboration, process optimization, and stakeholder guidance.