Remote Contract Operations Analyst - SaaS/Salesforce

SailPoint; Greater London; Remote; GBP 40,000 - 60,000; Full time

Job summary

SailPoint is the leading Identity Governance Administration (IGA) product and the only multi-tenant SaaS solution on the market. The Contracts Operations Analyst will support the customer-facing Contract Operations team and help grow a critical back-end function.

Fully remote in the UK, you will handle contract templates, data management in Salesforce/CLM, and cross-functional collaboration. You will work with NDA, SaaS, SOW, DPA, and other documents, leveraging Salesforce and CLM tools, with a

Qualifications

• Bachelor’s degree or global equivalent experience.
• 3+ years working in a SaaS company or commercial environment is preferred.
• Excellent attention to detail – methodical, organized, and process driven.
• Excellent communication skills – written and verbal.

Responsibilities

• Coordinating/allocating responses to internal and external partner requests for assistance with customer and partner agreements and other contract-related requests.
• Managing the lifecycle of SailPoint templates such as NDAs, Framework Customer Agreements, SaaS Agreements, SOWs, DPAs, and other documents.
• Assisting with the creation and distribution of Delivery Notices for SailPoint Offerings and Other Services.
• Filing fully executed agreements with attributes identified and linked to customer and partner accounts.
• Maintaining up-to-date account and contract data in Salesforce and CLM system.
• Undertaking specific project management support, as needed.

Skills

Attention to detail

Independent working

Communication skills

Education

Bachelor’s degree or global equivalent experience

Tools

Salesforce

CPQ

QTC

CLM

Job description

SailPoint is the leading Identity Governance Administration (IGA) product and the only multi-tenant SaaS solution on the market. The Contracts Operations Analyst will support the customer-facing Contract Operations team and help grow a critical back-end function.

Fully remote in the UK, you will handle contract templates, data management in Salesforce/CLM, and cross-functional collaboration. You will work with NDA, SaaS, SOW, DPA, and other documents, leveraging Salesforce and CLM tools, with a