Senior Content Designer — Flexible, User‑Focused Gov Planning

Hard Problems; West of England; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Tailored career pathways

Flexible working

MyLifestyle Childcare Voucher scheme

Cycle to Work scheme

Job summary

The Ministry of Housing, Communities and Local Government (MHCLG) is a UK government department working across housing, planning, local councils and community policy. The Digital Planning Programme teams deliver products and services using agile methods, spanning Plan Making, Planning Data and Open Digital Planning.

The role is a permanent Grade 7 content design position based across Bristol, Darlington, Manchester, or Wolverhampton, with flexible working patterns and video interviews.

Qualifications

• Extensive experience writing clear, plain-English content that meets user needs.
• Extensive experience reviewing, editing, and evaluating content against GOV.UK Style Guide, Service Manual, GOV.UK Design System.
• Extensive experience using research and data to develop, test, and iterate design ideas, incl. inclusive services.

Responsibilities

• Create or modify content spanning digital and offline channels.
• Make content easier to understand and use for end-to-end service journeys.
• Ensure content appears in the right place, in the best format for users.
• Collaborate with researchers, designers, and interaction designers from discovery onwards.
• Lead small content teams, mentor colleagues, and review work for quality.
• Write and map user stories and review colleagues' outputs.

Skills

Plain-English writing

Editing & evaluation

Style guides & GOV.UK

User research & data

Stakeholder management

Agile working

Content prototyping

Strategic thinking

User-centred design

Job description

The Ministry of Housing, Communities and Local Government (MHCLG) is a UK government department working across housing, planning, local councils and community policy. The Digital Planning Programme teams deliver products and services using agile methods, spanning Plan Making, Planning Data and Open Digital Planning.

The role is a permanent Grade 7 content design position based across Bristol, Darlington, Manchester, or Wolverhampton, with flexible working patterns and video interviews.