Senior Compliance & Risk Leader for Global E-commerce

JINGDONG RETAIL (UK) LIMITED; Greater London; On-site; GBP 110,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Great office locations

Supportive culture

Career growth

Diversity and inclusion

Job summary

JD.com (Joybuy) seeks a senior leader for non‑food product compliance and risk management to guide regulatory strategy as we expand across Europe and beyond. You will partner across Product, Legal, Operations and Technology to embed compliance into critical initiatives and ensure scalable governance that protects customers and enables growth.

With deep expertise in regulatory affairs, risk management, and product safety, you will shape strategies, lead large programs, and drive alignment with

Qualifications

• 10+ years of experience in non‑food product compliance, product safety, regulatory affairs and risk management.
• Proven ability to define strategy and lead large‑scale compliance initiatives.
• Experience influencing senior leaders across Product, Legal, Operations, Commercial, and Technology teams to solve complex regulatory challenges while balancing customer experience, compliance obligations, and business objectives.
• Track record of identifying systemic risks, driving root‑cause resolution, and creating durable, scalable solutions that support growth across multiple products, markets, or regions.
• Strong strategic, analytical, and executive communication skills.

Responsibilities

• Support compliance and product safety for non‑food e‑commerce operations, ensuring alignment with business objectives, growth priorities, and risk appetite across current and future markets.
• Support the development of the compliance risk framework, ensuring effective identification, assessment, mitigation, and monitoring of regulatory, operational, and customer risks across the business.
• Partner with senior leaders across Product, Commercial, Operations, Legal, Government Relations and Technology teams to embed compliance and product safety considerations into strategic initiatives, innovation programmes, and market expansion efforts.
• Support resolution of complex, high‑impact compliance challenges, balancing regulatory obligations, customer outcomes, and long‑term business objectives.
• Identify systemic risks, root causes, and opportunities for simplification and help drive improvements in compliance outcomes.
• Establish metrics and reporting frameworks.
• Support team capability growth.

Skills

Regulatory affairs

Risk management

Product safety

Non-food product compliance

Strategic thinking

Executive communication

Job description

JD.com (Joybuy) seeks a senior leader for non‑food product compliance and risk management to guide regulatory strategy as we expand across Europe and beyond. You will partner across Product, Legal, Operations and Technology to embed compliance into critical initiatives and ensure scalable governance that protects customers and enables growth.

With deep expertise in regulatory affairs, risk management, and product safety, you will shape strategies, lead large programs, and drive alignment with